 |
Customer Reviews Collected from Oralb.com |
Oral-B - Pro 1000 Electric Toothbrush - White
Average Customer Rating:
4.2
Rating breakdown 446 reviews
5 Stars
281
4 Stars
68
3 Stars
30
2 Stars
19
1 Star
48
51%of customers recommend this product.
(
50 out of
99)
Customer Reviews for Oral-B - Pro 1000 Electric Toothbrush - White
Customer Rating
1
Lasted a month, won't change, 2 of them
on August 21, 2026
Posted by: Rogi
from Sanford NC
Gender:Male
As others mentioned it stopped charging. Less then 2 months after purchase! Couldn't find receipt to return so went ahead and bought another thinking it was just bad luck with first one. Wrong!!! Same issue after a month. Red light started blinking, placed to charge nothing happened. No more lights, no charge. Junk!!!
Cons: Durability
Quality
1
Value
1
Response from Oralb.comBy Customer Care, August 26, 2026
Hello Rogi! Thank you for sharing your experience. We're very sorry to hear that you've encountered charging issues with not just one, but two toothbrushes. We understand how frustrating and disappointing that must be. Our products are designed to meet high quality and performance standards, so this is not the experience we want for our consumers. We'd appreciate the opportunity to learn more about what happened and see how we can help. Please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Cannot hold a charge
on August 3, 2026
Posted by: Ramsbee
Within the first month I had this toothbrush it had to stay plugged into the charger at all times, and could still barely make it through one teeth cleaning. Do not waste your money.
Response from Oralb.comBy Customer Care, August 4, 2026
We are very sorry to hear that your toothbrush began experiencing severe battery issues within the first month. This is certainly not the performance we expect from our products, and we understand your frustration. We would like to investigate this issue and explore how we can assist you. Please contact us directly at 800-566-7252 so we can help.
Written by a customer while visiting Oralb.com
Customer Rating
2
Loud and Rough
on July 18, 2026
Posted by: Tinker
Gender:Male
Toothbrush is very loud and really rough, I only used it a couple times because of the uncomfortability. I think it cleans fine though. Can't say much about battery life
Cons: Quality
Quality
1
Value
2
Response from Oralb.comBy Customer Care, July 23, 2026
Hi Tinker, your feedback regarding the loudness and roughness is very important, as comfort is a key aspect of a positive brushing experience. We will ensure these specific points are carefully documented and shared with our product development team. We appreciate it and we are sorry for any inconvenience caused. If you need more assistance, feel free to reach us at 800 566 7252.
Written by a customer while visiting Oralb.com
Customer Rating
2
Caution! Slippery when wet
on July 5, 2026
Posted by: Macden
from Boston
Gender:Male
A slippery white plastic device with no grip. Unless you think those little tiny indents do something. Did the designers actually try this product with toothpaste? Apparently not. What were they thinking? Apparently NOT!
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from Oralb.comBy Customer Care, July 6, 2026
Thank you for your feedback. We're sorry the design didn't provide the grip and comfort you expected, especially during use. Our products undergo extensive quality checks to ensure they are in perfect condition for you to use. If you'd like to discuss this further or explore other options, please reach out to our support team at 1-(800)-566-7252. We are happy to help.
Written by a customer while visiting Oralb.com
Customer Rating
1
48 hour battery life is NOT 2 WEEKS
on May 19, 2026
Posted by: JWest
Gender:Male
Battery charged overnight Sunday. Toothbrush is dead by Tuesday.
Cons: Quality, Durability
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Customer Care, May 19, 2026
We're sorry to learn about this. It's certainly not the experience we'd expect you to have, as all our toothbrushes undergo numerous quality control checkpoints before consumers buy them. Please call us at (800) 566-7252 so we can help.
Written by a customer while visiting Oralb.com
Customer Rating
1
Disappointing on many levels
on April 8, 2026
Posted by: sfemet
from California
My 15-year-old Sonicare electric toothbrush has worn out. I went online to look for a new one. Lots of advancements in 15 years, lots of reviews to analyze.
The Oral-B 1000 is highly recommended across many review sites. I was intrigued by the round brush head design, it looked like it would reach around my back teeth better than a traditional brush head shape.
I bought one based on those recommendations and I am really disappointed.
You can take minimalism too far.
The battery indicator is just a single green LED light, so there is no way to know how much power remains in the device. Cell phones, laptops, watches all have a battery icon or a display with percentage, something quickly identifiable as “power remaining.” I charged it out of the box and it took a shocking 24 hours before the little green flashing light shut off. My Sonicare charged in 8 hours.
The body of the toothbrush has a nice oval shape, but it is very slippery. The little golf ball-like dimples on the backside do nothing, my hand slips as I use it. It has two bumps on the back to keep it from rolling when laid down on the counter, but they really aren’t effective. The instructions say you can leave it on the charger all the time, not everyone has space on the bathroom counter for the charger, which uses electricity all the time.
There is a rubber section on the front of the handle, with a clearly marked on-off spot. However, there is no indication that the lower portion of that rubber section is where you change the brush mode. No markings, no lights, nothing to let you know which mode you are currently using.
Instead of a gentle vibration, this toothbrush makes an uncomfortable amount of noise and vibration for its size which isn’t pleasant inside your mouth. Instead of a gentle beep letting you know to move to the next quadrant, the device strongly vibrates twice.
It doesn’t shut off after two minutes. That’s ridiculous. I’ve used other electric toothbrushes and they all shut off after two minutes. Why would the designers leave that out? Instead, it vibrates three times to let you know that you have to push the off button. When I pressed the off button, it changed modes! I had to press it several times to shut it off.
The brush head has a remarkable number of faults. The stem is too short and too thick; I choked once or twice while trying to reach back teeth. It also has an odd hole in the front, where toothpaste and gunk can get inside. Photographs of the brush head don’t really give you a sense of the scale of the brush head which is surprisingly large and hard to maneuver around back teeth.
Interestingly, my spare Sonicare brush heads fit on the stem of the Oral-B, although they do not seat down completely. They fit in my mouth, get to all the corners and will do until I buy a new Sonicare.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from Oralb.comBy Customer Care, April 9, 2026
We’re very sorry about your experience. Our products are designed for comfort and ease of use, but preferences vary. Your safety is our top priority, and all Oral-B Pro 1000 Power Rechargeable brushes are thoroughly evaluated to be safe when used as directed. What you’ve described isn’t expected. Please call us at 1-800-566-7252 so we can learn more and assist.
Written by a customer while visiting Oralb.com
Customer Rating
5
so good
on December 13, 2025
Posted by: brock coburn
Gender:Male
[This review was collected as part of a promotion.] it is so good my teeth are white..................
Cons: Quality, Durability
Pros: Quality, Durability
Quality
5
Value
5
Written by a customer while visiting Oralb.com
Customer Rating
2
Pressure sensor doesn't work and no 2 min timer
on October 18, 2025
Posted by: Nando321
The reason for the 2 stars is that the pressure sensor doesn't work and there is no 2 minute timer (but it does alert you every 30s).
The device has 3 modes, like it says in the ad, but the manual states there are 4 modes.
The device has 3 modes, like it says in the ad, but the manual states there are 4 modes.
Response from Oralb.comBy Customer Care, October 20, 2025
Thank you for your review, Nando. We’re sorry to hear about your experience with the Pro 1000. Our products undergo numerous quality checks to ensure optimal performance. The Pro 1000 offers three modes: Daily Clean, Whiten, and Sensitive. Its pressure sensor stops pulsations if you brush too hard, preventing harmful over-brushing. It also includes an in-handle professional timer to help you brush for the dentist-recommended 2-minutes. A short stuttering sound at 30-second intervals reminds you to brush all four quadrants of your mouth equally, while a long stuttering sound indicates the end of the recommended 2-minute brushing time. Your feedback is important to us, and we’ll share it with our Quality Team. We’d be happy to assist you further; please call us at (800) 566-7252.
Written by a customer while visiting Oralb.com