sony.com Customer Reviews Collected from sony.com
Sony - 50W Bluetooth Micro Music System - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
12
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
0
53%of customers recommend this product. 
(
9 out of 17
)
Customer Reviews for Sony - 50W Bluetooth Micro Music System - Black
Customer Rating
5 out of 5
5
Simply the very best!
on February 16, 2014
Posted by: JGWP
What a system. Have Sony 5 disc CD changer and Sony A/V amp but for my bedroom this system is tops for its size. The sound from the two speakers is equal to if not better than my much higher priced Sony A/V equipment. Glad I read all the reviews, and purchased this. Easy to understand instructions, well solid build, great remote, and very clear view of messages from across a not so well lit at times room. After buying and returning a much more expensive music system this is the only way to go. Enjoy!!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Superb sounding system built with quality parts!
on June 26, 2017
Posted by: Swanie77
Gender:Male
Verified Purchase:Yes
Very user friendly with quality parts and the sound is very crisp and clear. Easy to put together right out of the box! Thanks Sony for making such a phenomenal product!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Great for CDs and radio play - no bluetooth
on December 24, 2019
Posted by: Gremlyn6
I bought this 2 years ago.CD is still functioning properly and radio is fine. Sounds great. Bluetooth never worked. Tried pairing Android and Apple phones and Apple products and nothing. You will need a jack to connect to mobile devices to the stereo. USB only works as a charger. If you want a simple stereo system to play CDs and radio, this system is fine. But if you want a device with bluetooth capabilities, look elsewhere.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 26, 2019
Hello, Gremlyn6!

We regret to hear about this experience, please email us at socialsupport@am.sony.com with the following details so we can help you out:

Name:
Username:
Model Number:
Issue:
Telephone Number:



Sincerely,

Zac
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Slow to get started
on April 5, 2021
Posted by: bbbbbJ
Gender:Female
This device takes a long time to wake up and allow it to be used. Once it gets going, it works fine. For example, when you put a CD in it, it says 'READING READING...." for a long time - much longer than any other device that I have ever used.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Good Sound
on December 28, 2017
Posted by: DPS45
Gender:Male
Verified Purchase:Yes
It has a great sound, easy to work with. The only drawback is the fact that I can't open the CD tray with the remote.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
AM FM reception does not work
on February 7, 2020
Posted by: greggie33
Gender:Male
got as gift and was too complicated to set up and use. the unit is too dependant on the remote
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support , February 10, 2020
Hello greggie33,

We are sorry if the unit is dependent on the remote control and for the inconvenience you have encountered setting it up. You may visit our Contact Us page and talk to one of our best specialists to assist you in setting up the unit. https://us.esupport.sony.com/support/s/support-contact?language=en_US


Let's isolate the issue you have with the AM/FM reception by following the troubleshooting steps on the following link below.
https://www.sony.com/electronics/support/audio-systems-cmt-series/cmt-sbt100/articles/00023421 and https://www.sony.com/electronics/support/audio-systems-cmt-series/cmt-sbt100/articles/00023437

Should you need further assistance, do not hesitate to send us an email at socialsupport@am.sony.com with the following details:
Name:
sony.com Username:
Model Number:
Issue:
Telephone Number:


Sincerely,
Erin
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
OK BUT....
on October 19, 2016
Posted by: KENINIRVINE
Gender:Male
Verified Purchase:Yes
I WOULD GIVE IT A 5 STAR BUT THE FM STEREO DOESN'T REALLY PLAY THAT GREAT...THERE IS TOO MUCH STATIC AND THAT IS BECAUSE OF TH MICKEY MOUSE ANTENNA SYSTEM THEY HAVE...I MEAN COME ON THIS IS 2016 AND YOU HAVE A DANGLING WIRE IN THE BACK THAT IS NOT "SUPPOSED TO BE NEAR THE WIRING" AND THE UNIT? SO WHAT YOUR GOING TO TAPE IT UP ON YOUR WALL? YOU WOULD THINK THEY COULD DO BETTER AND THUSLY ELIMINATE THE STATIC...SOME CHANNELS DON'T HAVE THE STATIC BUT PLEASE THEY SHOULD BE ABLE TO DO BETTER WITHOUT ME GETTING SOME NEW ANTENNA DEVICE OR WHATEVER...AND DITTO FOR THE AM ANTENNA...A PIECE OF PLASTIC THAT LOOKS CHEAP AND YOUR SUPPOSED TO LIVE WITH THAT? THE AM IS CRAP AND DOESN'T PICK UP CHANNELS IT SHOULD...I GOT IT PRIMARILY FOR THE CD PLAYER SO I CAN PLAY MY RAIN AND WATERFALL SOUNDS DURING THE NIGHT TO HELP WITH SLEEP. I HAVE THIS SAME SYSTEM IN MY OFFICE AND I HEAR STATIC THERE AS WELL...
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great sound
on October 3, 2018
Posted by: luckybob
Gender:Male
Verified Purchase:Yes
This unit replaced my sony that was 17 years old that I loved
I would recommend this to a friend!
Written by a customer while visiting sony.com
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