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Customer Reviews Collected from lg.com |
LG - Enact 4G LTE Cell Phone - Black (Verizon Wireless)
Average Customer Rating:
4.1
Rating breakdown 12 reviews
5 Stars
6
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
0
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for LG - Enact 4G LTE Cell Phone - Black (Verizon Wireless)
Customer Rating
4
Good but could use some tweaks
on October 24, 2013
Posted by: KeyboardUser
from NYC
A good basic smart phone. Lighter than my last phone (also one with a slide-out keyboard) and seems to have better battery life. Also more flexible in letting the user skip back and forth between apps, calls, emails, etc.
But here's what bugs me:
(1) there is no way to mark an email "unread" from inside the email. One has to exit the email, find it again in the list of emails (which I prefer to sort by read/unread, so the newly read email isn't right there any more once I exit it), and then mark it unread from outside of it. EVERY other email system I have used has allowed for marking an email unread while it is open. There needs to be a software change to FIX THIS!!!
(2) The keyboard light sometimes doesn't come on and certainly won't stay on. There is a setting to keep other lights on indefinitely but not, that I can find, one that controls the keyboard light. Most frustrating, the keyboard won't light when the phone is locked, so one has to pick out the keys to unlock the phone without the keyboard light.
(3) Periodically when typing an email I get an error message that the LG keyboard has stopped working and have to hit "ok" whereupon everything is normal again. But no idea why this keeps happening.
(4) There is no "forward" command in the built-in browser - but this may be a feature of the browser software rather than a phone thing.
I'd probably still buy the phone again, since I want a physical keyboard and the only other option my carrier offers (a phone made by another maker) seemed to be an unreliable piece of equipment (requiring 3 warranty replacements while I had it).
But a bit of tinkering to fix the above problems would make the Enact SO much better.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Good Phone, Good Battery
on November 7, 2014
Posted by: ten13
from New York, NY, USA
I've had the Enact for a few months now, and find it a very good "first" smartphone. I initially thought I would go back to my old, non-smartphone, but it's gotten to the point that now I need the Enact for my day-to-day operation.
I find that battery surprisingly pretty good. The idea to long battery life is to shut off the 4G, WiFi, etc until you need to access the Internet or email. With that, the battery on the Enact is almost as good as my previous phone (Attention Adults: stop walking down the street updating your FB and Twitter accounts like a teenager, and your battery will last longer!)
The thickness of the phone provides me with a 'good grip' to the phone, despite a little added weight due to the keyboard.
The only unfortunate thing is that there are few accessories (cases, holsters, etc) specifically for the Enact, but one needs to adapt to those.
But a Good Phone nonetheless.
Pros: Performance, easy to use, battery
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Way to much junk preprogrammed on this phone
on July 27, 2014
Posted by: Phil47
from tyler, TX
Battery goes dead if you carry the phone in your pocket for more than an hour. Must constantly remove battery to reset the phone. Verizon requires so many pre programmed apps that there is extremely limited storage for any other apps never mind that the storage is itty bitty at best. Will run away from this phone when contract is up.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Great phone!
on October 31, 2013
Posted by: belle
from Greenville, SC, USA
This has the simplicity I prefer, yet has the features I need for business and ease of use.
The only feature I really need that it currently lacks is compatibility with PayPal Here. For now, I can't use the card reader, so the process of taking credit cards is tedious. I hope you update the software soon!
Otherwise, it's perfect!!
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com