Samsung US Customer Reviews Collected from Samsung US
Samsung - 1.7 Cu. Ft. SLIM FRY Over-the-Range Convection Microwave - Stainless steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 44 reviews
5 Stars
22
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
6
83%of customers recommend this product. 
(
35 out of 42
)
Customer Reviews for Samsung - 1.7 Cu. Ft. SLIM FRY Over-the-Range Convection Microwave - Stainless steel
Customer Rating
5 out of 5
5
Amazing All In One
on January 31, 2016
Posted by: gpsbakes
from Atlanta, GA, USA
Expertise:Intermediate
I have a small kitchen and wanted the option of two ovens, air fryer and microwave. This appliance delivers all in a beautiful, quiet and efficient machine. I bake a lot and wanted two ovens. My kitchen is not large enough to accommodate a double wall oven. I am not a fan of the range with two ovens as you have to get on your knees to utilize the lower larger oven. I'm no spring chicken so that had disaster written all over it. The Samsung Air Fry Microwave-convection oven has given me form and function with LED lights that make my kitchen look PHAT!!! LOV E IT
Pros: Bright display, easy to use, hi-design look
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The only kitchen appliance you really need.
on September 30, 2014
Posted by: CatalinaJoe
from Southlake, TX, USA
I love this oven. Notice that I did not say microwave. We use this to roast chickens, bake pizzas, make our favorite cookies. Oh yeah, we even use it to microwave convenience foods. This oven does a little of everything.
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cooking Directions
on April 7, 2015
Posted by: MAD32
from Florida, USA
Expertise:Intermediate
The cooking directions that come with the Unit are very confusing. It takes a lot of time to figure out all the features. I wish Samsung would have a simple direction booklet online to show exactly
how each cooking feature (Speed Cook, Slim Fry, Auto Cook, Bake, Roast, Brown,
Speed Bake/Roast) is different from just Microwaving.
Pros: Inexpensive
Cons: cooking directions very confusing.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy TrishaSamsung CareAugust 26, 2022
Hi MAD32,

We are glad to hear that you are using Samsung microwave. We apologize for the inconvenience of having a hard time using the microwave's features. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

You may click the link below to learn more about the product operation guide. See pages 17 to 36.
https://downloadcenter.samsung.com/content/UM/201601/20160129142648158/MC17F808KDT_AA_DE68-04224A-01_EN.pdf

To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

You may provide this reference number (1144844621) to help our team pull-up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice
on October 31, 2013
Posted by: jefftrex
from Indiana
This microwave cooks foods very thoroughly and evenly every single time. Tons of great features are icing on the cake. Heavily recommend!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rear exhaust Vent
on January 3, 2016
Posted by: doityourselfDave
from Lincoln, NE, USA
Expertise:Beginner
Rear Exhaust Vent made it tougher to install but beats recirculating smells back in your kitchen. Also The LED Lights on Stove are much Brighter than my previous microwave.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watched in a cooking Demonstration
on December 10, 2013
Posted by: Chris1978
from Colorado Springs,CO
Expertise:Beginner
I was impressed with just how much can be cook in this micro wave. Was invited to a cooking Demontration and the Convection part was used just as much as the Range.
Pros: Bright display, comvection
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
microwave
on February 22, 2016
Posted by: charlie11
I bought this microwave around August 2014 and it broke yesterday. Did not last 1.5 years. I do not consider that a very good value for your money.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy TrishaSamsung CareAugust 25, 2022
Hi charlie11,

Thank you for choosing Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. It would be awesome if you could give me just a few more details on the microwave.

To further assist you, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

You may provide this reference number (1144839529) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Died after 4 months
on July 14, 2014
Posted by: Harrisb4
from Nashville, TN, USA
The microwave worked great for the first four months, then it just died one day. Won't turn on or do anything. Because it's now nonfunctional, I have to give it 1/5. Prior to its demise I would have given it a 4/5.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Ms. SamsungHQJuly 24, 2014
Hi Harrisb4,

I'm sorry to hear about your experience. Please contact Samsung's Support Team through the link below for assistant determining the available options for service under warranty.

http://www.samsung.com/us/support/service/request

Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
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