Bought for our son out of town for Christmas arrived ate and didnt even work ! Have sent back and hope we receive one that works
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Tori, Consumer Care, January 20, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Great buy and it's cheaper on this site by $20!
on November 19, 2016
Posted by: CassieS
from Eden NC
Gender:Female
Length of ownership:1 week
I got my egg shaped air purifier & it says it's only for 112 sq feet. I live in an apartment with vaulted ceilings and just running the air purifier in my bedroom has improved the air quality all over my apartment. I am going to purchase another one after the holidays! You can't beat the 3 years warranty for free either. It's very easy to use & clean. The sound it makes puts me to sleep better than my wind machine and I am sleeping better breathing fresh, clean air every night.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Permanent Filter..... NOT!
on September 30, 2020
Posted by: Stuck with junk
from Schiller Park
Gender:Male
Length of ownership:1 year or longer
I bought 5 of these units for my home. We have multiple pets so I thought these would fit the bill. They work pretty well until the filter clogs, which occurs after 6 or so cleanings. With a mostly clogged filter, the air movement is SIGNIFICANTLY less. I service the machines / filters every 30-45 days at the same time I replace my furnace filter. I was able to find some of the BAPF45-U filters awhile back but no longer can.
Please advise Holmes,
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes, Consumer Care Team, October 9, 2020
Hey there! Thank you for your rating. We’re sorry to hear about your experience with your Holmes Air Purifier. We will make sure that this will reach our product development team. Your feedback is important to us because it helps improve our products and services. Have a nice day!
Written by a customer while visiting holmesproducts.com
Customer Rating
4
A Tutorial of How to Clean the Filter, Please?
on October 15, 2014
Posted by: Terri
from Gambrills, MD
Gender:Female
Length of ownership:6 months
Does anyone keep the literature for every appliance purchase ever made (I don't), and if I did, I can't find it when I need it. A tutorial on how to clean the filter for this item would be greatly appreciated. Love the item thus far, but need an online tutorial. Thanks
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Extremely disappointed
on January 2, 2016
Posted by: Cali girl
Gender:Female
Length of ownership:1 week
Was extremely excited when my package came in the mail today. Unboxed and plugged in the device and it wouldn't turn on. i was looking forward to using this, now I'm just extremely disappointed
Response from holmesproducts.comBy Taylor, Consumer Care, January 13, 2016
We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Bad mechine
on October 24, 2016
Posted by: Oohnoo
from Marietta, GA, United States
Gender:Female
Length of ownership:1 year or longer
Can not clean filter will not vacuum out dust! Can not buy replacement!
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Robert, Consumer Care, November 5, 2016
Thank you for the constructive feedback. We strive for all of our consumers to have the best experience possible. Unfortunately, the filter for this model cannot be purchased online currently. However, you can place an order for this filter over the phone by calling us at (800) 546-5637. We appreciate your patience and understanding.
Written by a customer while visiting holmesproducts.com
Customer Rating
3
cute,works good at first.
on June 28, 2015
Posted by: frustratedmom
from Florida, United States
Gender:Female
Length of ownership:6 months
Where do we find filters and can we rinse it?! can't find a replacement to save my life! Only had the unit a few months and it is still sold, so why can't I find the filter? : /
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Christina , Consumer Care, June 30, 2015
This air purifier has a permanent HEPA filtration that removes up to 99% of airborne allergens as small as 2 microns from the air that passes through the filter. The permanent filter can be vacuumed every couple of months for easy cleaning. The replacement filter is model number 170017-000-000. You can quickly place an order with our customer service department at (800) 546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
[This review was collected as part of a promotion.] I bought three eggs to go with two others i had to put in bedrooms. I had two that did not turn on and had to send back. They were replaced. I now have two that the ionic button will turn on but then shuts the fan off in one minute. a short or over heating i guess. Asking to send these back. the three I have working do a fine job at moving the air and freshening the air.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com