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Customer Reviews Collected from holmesproducts.com |
Bionaire - Egg Air Purifier - Silver
Average Customer Rating:
3.4
Rating breakdown 29 reviews
5 Stars
9
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
8
68%of customers recommend this product.
(
19 out of
28)
Customer Reviews for Bionaire - Egg Air Purifier - Silver
Posted by: Gerri
from Palm Springs, California
Verified Purchase:Yes
This purifier is so effective that we purchased one for the bedroom and another for the living room. There are three speeds and a blue nightlight too. Small and mighty!!!
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
4
Great but the ionizer doesn't work
on April 30, 2017
Posted by: CMamo
from Tacoma, WA
Gender:Male
Length of ownership:1 year or longer
This filter has lasted a very long time, couple years. The ionizer doesn't work at all. Every time I turn it on, the fan will run for a couple minutes and shut off every time. I don't know why.
I would recommend this to a friend!
Response from holmesproducts.comBy Gregory, Consumer Care, May 2, 2017
Thank you for your feedback. We apologize your ionizer quit working. We definitely can assist you with this. Please contact us using the link below. For faster response time, click the Live Chat icon.
https://www.holmesproducts.com/contactus?cid=contact-us
https://www.holmesproducts.com/contactus?cid=contact-us
Written by a customer while visiting holmesproducts.com
Customer Rating
4
Easy to use
on December 5, 2017
Posted by: Johnpaul
from New Mexico, United States
Gender:Male
Length of ownership:1 week
The air smells better and have used it in all the rooms.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Blew-up in my daughters room.
on November 20, 2019
Posted by: CJAti
from White House, TN
Gender:Female
Length of ownership:1 year or longer
We’ve been happily using this air purifier for the last 18 months in my daughter’s room. At 1am last night, I was awoken by a terrible sound. My heart dropped when I realized it was in my daughter’s room; the air purifier sounded like it was going to blow up. I quickly turned it off and unplugged it. I noticed that there were plastic pieces scattered around her room. I’m not one to say “don’t buy this” but this purifier scared this Mama to death last night!
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes®️ - Consumer care, HA2 - Consumer Service Department, February 1, 2023
Hi CJAti! Thank you for choosing Holmes®️. We hope you are healthy and staying safe. We apologize to learn that your air purifier blew up. We are wondering if you've directly contacted us regarding the issue, as we would like to provide proper assistance for you. Your feedback will surely be relayed to our Design and Production Team, as we are doing our best to make our products better. Stay safe and healthy!
Written by a customer while visiting holmesproducts.com
Customer Rating
3
Egg is now loud after use
on May 9, 2020
Posted by: Mafrye28
from Omaha, NE
Gender:Female
Length of ownership:1 year or longer
Loud now even on low setting. Would like warranty but haven’t been able to find anything online regarding it
I would recommend this to a friend!
Response from holmesproducts.comBy Holmes, Consumer Care, June 3, 2020
Hello, Mafrye28! We are sorry to hear about your experience. This will be forwarded to our product team as we greatly appreciate the feedback. If you need further assistance, kindly give us a call at 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.holmes.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
Written by a customer while visiting holmesproducts.com