 |
Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,911 reviews
5 Stars
20,234
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,281
88%of customers recommend this product.
(
25,368 out of
28,880)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Bad Microwave
on January 4, 2021
Posted by: Ticked Mama
from Buford, GA
We have had this microwave less than 2 years and it just died. Would not recommend this and will replace with another brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, March 26, 2021
Hello there,
Thank you so much for your feedback. We're terribly sorry to hear that your microwave lasted less than 2 years! This is surely not the quality we expect of our products. We're terribly sorry to hear that you are leaving! We hope you'll give us another opportunity to earn your trust in the future. Take care. Mike@GEA
Thank you so much for your feedback. We're terribly sorry to hear that your microwave lasted less than 2 years! This is surely not the quality we expect of our products. We're terribly sorry to hear that you are leaving! We hope you'll give us another opportunity to earn your trust in the future. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Super product
on January 4, 2021
Posted by: Jpelc
from IL
Replaced same model from 2006. Had to put up new brackets and holes but fit perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy install, quiet, door has slight drop
on January 5, 2021
Posted by: AK KT
from Fairbanks Ak
Over all I am pleased with this microwave. It was easy to install. The oven is very quiet when in use. Has many nice programmed features.
The only complaint I have is the door has a slight drop in it. When closed the door reveal does not align exactly with the frame. Not off much but enough for me to notice. Maybe a 1/64” or less
Other than that the
The only complaint I have is the door has a slight drop in it. When closed the door reveal does not align exactly with the frame. Not off much but enough for me to notice. Maybe a 1/64” or less
Other than that the
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Blows fuses, flimsy plastic breaks
on January 5, 2021
Posted by: Skovie
from Puyallup, WA
This is a poor design. The plastic frame above the door breaks easily, including the tabs where screws secure this to the metal body. Recently this unit has been blowing fuses with no extraneous loads than previously. The door hinges have always been wiggly. Not a durable unit.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 6, 2021
Hi Skovie - Your feedback is invaluable and can be used to aid us in future product design. We'll be sure and share your comments with our microwave design team. Please take a look at this information regarding the fuse issue:https://products.geappliances.com/appliance/gea-support-search-content?contentId=17750
We hope this information is helpful. - Sharon@GEA
We hope this information is helpful. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after 2 weeks
on January 6, 2021
Posted by: Sagan
from CA
Brand new microwave stopped heating food 2 weeks after installation.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 22, 2021
Hello Sagan-We are so sorry to hear you've had this experience. This is definitely not the ownership experience we want for you. We can understand how frustrating this would be for you and your family. We recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737 if you haven't already. If you are still having issues, please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy, no way to turn off vent fan!
on January 7, 2021
Posted by: Unhappy2021
from Sarasota
Two over-the-range microwave ovens failed in a period of five years. The newest replacement, unlike the previous two, uses one fan to cool the magnetron and for the
vent so no way to turn the vent fan off. Too noisy!
vent so no way to turn the vent fan off. Too noisy!
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 8, 2021
Hi! We are so sorry to hear of your previous microwave experiences. Your feedback on the new replacement model is appreciated and will be shared with our microwave team for design and development. We apologize for any inconvenience you've experienced with the fan.
If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Thanks for being a loyal GE Appliances customer! - Sharon@GEA
If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Thanks for being a loyal GE Appliances customer! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good appliance without beeping mute
on January 8, 2021
Posted by: alibaha
from mansfield, tx
The only week point is no feature to mute the beeping.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Oven
on January 8, 2021
Posted by: tomD17
from 10530
Works Nice & Looks Nice. Bought As Replacement For my Ten Year Old Model That Stopped Working. Doesn't Get A Five Because 1> Had To Drill New Holes In Upper Cabinet, Same Company But Old Holes Not Over New Location & The Back Holder Also Had To Be Replaced. 2< Did Not Have An Upper Tray That Could Be Replaced, That Was Excellent Feature .
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com