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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,873 reviews
5 Stars
20,205
4 Stars
7,261
3 Stars
2,184
2 Stars
943
1 Star
1,280
88%of customers recommend this product.
(
25,347 out of
28,857)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Poor product
on January 7, 2021
Posted by: Arm8
from New Jersey
This microwave stopped working after a little over three years and minimal use. It started by blowing circuit breakers this past week. It has now completely stopped working. Not cost effective to repair.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 8, 2021
Hello Arm8 - We deeply apologize for your microwave experience and understand this is frustrating. We'll be sure and share your comments with our microwave team for review. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice-looking OTR microwave
on January 9, 2021
Posted by: AriizonaDave
from Tempe, AZ
The microwave is great. My only complaint is that I bought it to replace the same model from 2 years ago and sadly discovered that GE had moved the holes for the top mounting screws. I had planned on a quick, easy installation of the new microwave since locating and drilling holes for the mounting screws is the hardest part of the job, so I bought the same model without even shopping for other models or brands.
The microwave is very nice. The changed location of the mounting screws, however, was a big disappointment.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after only 18 months
on January 10, 2021
Posted by: HokieFan09
We got this microwave 18 months ago and it has already stopped working. It started tripping the circuit breaker and then went completely dead. I'm very disappointed in the quality of this microwave as we have had others that have lasted for years. It concerns me greatly as we chose matching GE products for the fridge, oven/range, and dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 6, 2021
Hi, We're so sorry to hear about the difficulty with your microwave tripping the breaker and know this must be frustrating. Our records show you have received a customer satisfaction concession from our customer relations team. Please accept our sincerest apologies for the inconvenience you've experienced. Stay safe and have a wonderful day! - Sharon@GEA
Sharon@GEA
Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Cheaply Made
on February 11, 2021
Posted by: akukeval
from Elk Grove
The handle broke just after a year , after the warranty was over
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 12, 2021
Hi akukeval - We're so sorry for your microwave handle experience. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your microwave. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on April 10, 2021
Posted by: Rob 1040
from Orlando, FL
We had our microwave for a couple of years. Recently it started blowing fuses. We read other reviews and saw it is problem with this brand. We had to replace the fuses quite regularly and then finally it stopped working altogether. We won’t be being buying GE again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, April 13, 2021
Hi there, we're terribly sorry to see your microwave quit working. We can imagine how disappointing this was so we apologize for the headaches caused as well.
We're wishing you the best and will be sure to pass your comments along to our team for further evaluation.
Guy@GEA
We're wishing you the best and will be sure to pass your comments along to our team for further evaluation.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Trips the breaker faulty switch fuse
on May 18, 2021
Posted by: Jessicahateshermicrowave
from Oak Ridge, NC
Can’t get support in my area. 3 years old microwave. Have to replaced the entire unit. Cheap parts.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, May 20, 2021
Hey there,
Thanks so much for sharing your review. We're terribly sorry to hear that your microwave was tripping your fuse and you had to replace it. We definitely understand your frustration. We hope all has been well! Mike@GEA
Thanks so much for sharing your review. We're terribly sorry to hear that your microwave was tripping your fuse and you had to replace it. We definitely understand your frustration. We hope all has been well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works very well. Love it!
on July 28, 2021
Posted by: Goldentia
from Virginia, MN
GE is a well known company. The products they make are excellent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Crack inner after month
on August 6, 2021
Posted by: Disappointed Guy
from Murfreesboro
I bought it on May 2021 then July 2021 I noticed line cracked inside microwave. You can see very clear in pictures
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 9, 2021
Greetings,
We're so sorry to hear that your microwave has been cracked from the inside. We can certainly understand your frustration with this. We do not have an approved repair method for repairing cracks in the interior of the microwave. We'd like to help remedy this so an agent will be emailing you for more information. We look forward to helping you. Take care! Mike@GEA
We're so sorry to hear that your microwave has been cracked from the inside. We can certainly understand your frustration with this. We do not have an approved repair method for repairing cracks in the interior of the microwave. We'd like to help remedy this so an agent will be emailing you for more information. We look forward to helping you. Take care! Mike@GEA
Written by a customer while visiting geappliances.com