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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,914 reviews
5 Stars
20,236
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,282
88%of customers recommend this product.
(
25,370 out of
28,882)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Inconsistent cooking
on July 27, 2021
Posted by: Anonymous
from San Antonio, TX
The microwave looks pretty but doesn’t cook my food. It eaves parts charred and others raw. Prime example, bacon. I miss my 20 year old microwave that cooked my bacon perfectly.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, July 28, 2021
Hello and thank you for giving us feedback on your microwave. It's very disappointing to hear it is not cooking your food properly and we sincerely apologize for any inconvenience this has caused. We certainly hope you will take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling service online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is taken care of soon. Thanks for making GE Appliances a part of your home! - Sharon@GEA
We hope this is taken care of soon. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made
on July 28, 2021
Posted by: yogabiker
from Tampabay, FL
Easy to install. Perfect fit. No issues with supplemental supplies.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and affordable.
on July 31, 2021
Posted by: PSL Condo
from Port St Lucie FL
Great features and affordable. Quality built and looks beautiful in my new kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on August 1, 2021
Posted by: B4icuyoda
from Dearborn heights, Mi
GE is aware of the door switch issue which causes internal fuse to blow or the circuit breaker to trip. Known problem, but no resolution except to purchase a new one. This is my second and last GE due to this known issue. Both microwaves had same issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 2, 2021
Hi there,
We're terribly sorry to hear that you have been having an issue with the door switch tripping the fuse. We do understand how incredibly frustrating that must be and would like to provide some tips. If the microwave trips the house fuse or breaker:
Be certain the microwave is on its own dedicated circuit.
Reset the breaker or replace the household fuse and try the microwave one more time.
If the breaker trips off again, unplug the microwave and contact service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. Let us know if you need anything! Mike@GEA
We're terribly sorry to hear that you have been having an issue with the door switch tripping the fuse. We do understand how incredibly frustrating that must be and would like to provide some tips. If the microwave trips the house fuse or breaker:
Be certain the microwave is on its own dedicated circuit.
Reset the breaker or replace the household fuse and try the microwave one more time.
If the breaker trips off again, unplug the microwave and contact service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. Let us know if you need anything! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on August 2, 2021
Posted by: Mom38
from New Jersey
1. After only 5 months of use, the fan sounds like tank. 2. Found grease sipping from top into microwave
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 3, 2021
Hey there,
We're so sorry to hear that your microwave fan is loud and that there is grease found on the top of the microwave. We'd recommend cleaning the microwave according to the cleaning instructions starting on page 15 of the manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
We'll be sure to share your comments about the fan with the development team. Take care. Mike@GEA
We're so sorry to hear that your microwave fan is loud and that there is grease found on the top of the microwave. We'd recommend cleaning the microwave according to the cleaning instructions starting on page 15 of the manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
We'll be sure to share your comments about the fan with the development team. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
R.I.P. and good riddance
on August 6, 2021
Posted by: menitmic
from erie, pa by
I expect a little more than 2 years out of appliances. Out with a flash. No one services microwaves. Loud door and annoying bright blue digital lights.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 10, 2021
Greetings,
We're terribly sorry to hear that your microwave only lasted a bit over two years. We certainly expect more from our products and can understand your frustration. We would like to help restore some faith in the GE brand, so an agent will be reaching out through email to gather additional information. We look forward to helping you! Mike@GEA
We're terribly sorry to hear that your microwave only lasted a bit over two years. We certainly expect more from our products and can understand your frustration. We would like to help restore some faith in the GE brand, so an agent will be reaching out through email to gather additional information. We look forward to helping you! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after 2 years and 6 months!
on August 7, 2021
Posted by: MMinNC
from NC
Our microwave was used every day, but was taken care of and kept clean. After just a couple of years, it started popping the circuit in the breaker box. Magnetron problems? Who knows, but it can only be used as an expensive bread box! UGH! I'm attaching a pic of the label, in case anyone wants to compare notes. Thank God for circuit breakers...
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 9, 2021
Hi there,
We're terribly sorry to hear that your microwave has been tripping the circuit breaker. We know how annoying and frustrating that can be!
If the microwave trips the house fuse or breaker:
Be certain the microwave is on its own dedicated circuit.
Reset the breaker or replace the household fuse and try the microwave one more time.
If the breaker trips off again, unplug the microwave and contact service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If there's anything you need, please let us know. Mike@GEA
We're terribly sorry to hear that your microwave has been tripping the circuit breaker. We know how annoying and frustrating that can be!
If the microwave trips the house fuse or breaker:
Be certain the microwave is on its own dedicated circuit.
Reset the breaker or replace the household fuse and try the microwave one more time.
If the breaker trips off again, unplug the microwave and contact service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If there's anything you need, please let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent for my needs!
on August 7, 2021
Posted by: Dara53
from Middletown, Ohio
My only drawback is that I wish all above range microwaves had a universal hook up on the back. It would make life easier
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com