 |
Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,201 reviews
5 Stars
19,791
4 Stars
7,135
3 Stars
2,123
2 Stars
915
1 Star
1,237
88%of customers recommend this product.
(
24,993 out of
28,434)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Third one
on August 22, 2021
Posted by: TenantRentPaid
from Portland
This brand and model has been problematic. Weird noise on low fan setting. Previous two quit working after about 1 year of use. Just past warranty.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 23, 2021
Hello - Thanks for your feedback. We are sorry to hear you have issues with your microwave. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Hope this last longer than 2.4 years!
on September 17, 2021
Posted by: Vandam
from Michigan
Replacing a GE microwave that lasted only 2yrs and 4 months! I called numerous times to see if the installation fees can be waived but it was not. Cannot believe modern appliances last only 2.5 years!! I wish GE would waive the fees for the inconvenience.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, September 20, 2021
Hi there, we're very sorry to hear your last microwave lasted only two and a half years. We can certainly imagine how disappointing this would be for you, so we'll be sure to share this with our team for future consideration
We're wishing you the best with this new model and want you to know we're always here to help if you have any questions or concerns.
All the best,
Guy@GEA
We're wishing you the best with this new model and want you to know we're always here to help if you have any questions or concerns.
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never Buy GE.
on September 23, 2021
Posted by: Disappointed in VA
from Chesapeake, VA
Gone are the days when you can expect a GE appliance to last more than 10 years. I normally don’t give bad reviews, but my microwave is three years old and it has stopped working twice in that time frame. It was the micro switches in the door last time and I suspect they are faulty again. The cost of having the appliance repair person come in twice to fix, buys a new microwave. I suggest another brand, GE is just not what it used to be.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, September 24, 2021
Hi there, we're very sorry to hear your microwave has stopped working twice within three years. We would never want to see this from any of our consumers so we can imagine how disappointing this is for you. Please know we also have a warranty on our service trips so if it is the same part there could be a good chance you're covered based on when your last appointment was.
If you run into any other issues, we suggest reaching out to us on social media for additional assistance. We'll be sure to share your review with our team for future consideration as well and we're wishing you the best.
Guy@GEA
If you run into any other issues, we suggest reaching out to us on social media for additional assistance. We'll be sure to share your review with our team for future consideration as well and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Product . Did not last for 3 months
on November 6, 2021
Posted by: sunil_LI
from Long Island, NY
The product did not even last for 3 months . I purchased GE product as my old microwave lasted for 14 years.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, November 8, 2021
Hello there,
We're so sorry to hear that your microwave did not last long and understand your disappointment. We'll certainly pass this along to our development team for future product builds. We glad to see you've taken advantage of your warranty by scheduling service. We have full confidence the tech can restore your microwave. Wishing you the best. Mike@GEA
We're so sorry to hear that your microwave did not last long and understand your disappointment. We'll certainly pass this along to our development team for future product builds. We glad to see you've taken advantage of your warranty by scheduling service. We have full confidence the tech can restore your microwave. Wishing you the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Standard features
on January 19, 2022
Posted by: SadGE
from Punta Gorda Florida
As a long time satisfied GE customer, I’m sorry to say that the quality and performance of this product at best fair.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, January 21, 2022
Hi - Thanks for sharing your feedback. Your comments on improving the quality and performance of this microwave are truly appreciated. As we always work to improve our products, we'll be sure to share your thoughts with our product design and engineering teams. Thank again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
2 yrs old trips fusebox
on January 21, 2022
Posted by: Booboot
from Olympia, Washington
Love the way it operated but after only 2 yrs of operation by 1 person household senior, it stopped working. Tripped fusebox every time you hit start. Technician said it is most likely the door and doorlatch assembly and that is more expensive to repair by the time you add in trip fee, my labor, and the parts than buying a new one. Really? After only two years?????
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, January 24, 2022
Hello,
We appreciate the review. It's great to hear that you love the way this unit operated. We're sorry that it stopped working after only two years. Your satisfaction is important to us, and we'll use your feedback to make improvements.
If you ever have any questions in the future, please connect with us again.
Kianna@GEA
We appreciate the review. It's great to hear that you love the way this unit operated. We're sorry that it stopped working after only two years. Your satisfaction is important to us, and we'll use your feedback to make improvements.
If you ever have any questions in the future, please connect with us again.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replacement 4 our similar 2005 GE microwave
on February 16, 2022
Posted by: RABF
from New Smyrna Beach
We trust GE/Hotpoint & We’re GE Stock Holders / have enjoyed all our other GE Monogram kitchen appliances also ✅
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Durability and reliability is a big question?
on June 12, 2022
Posted by: NoChoiceBisqueColor
from Queens NY
I have been buying the same GE over the range microwave for more than 10 Yrs now. This microwave is the 3rd one. Each Microwave that I bought average life span between 1-3yrs and after that it just dies. I am limited to this GE microwave because of the color and size that I cannot buy a differdnt one. Features and power are very good BUT does it last long????? That’s why I am only giving 1 star.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
5
Response from geappliances.comBy Elliot@GEA, GE Appliances, June 15, 2022
Hello there, thank you for reaching out with this review. We can definitely understand how disappointing it would be to have multiple microwaves fail in just a few years, and we are so sorry for the inconvenience this has caused for you.
We have reached out to you via email to collect some more information and provide some next steps. Please be on the lookout for that email, and we look forward to assisting you with this matter. -Elliot@GEA
We have reached out to you via email to collect some more information and provide some next steps. Please be on the lookout for that email, and we look forward to assisting you with this matter. -Elliot@GEA
Written by a customer while visiting geappliances.com