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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,917 reviews
5 Stars
20,238
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,283
88%of customers recommend this product.
(
25,372 out of
28,885)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
5
Great Features and clean apoearance
on February 6, 2022
Posted by: BindiandBella
from Bartlett, IL
Overall great appearance and works very.efficiently.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
3
Works fine
on February 8, 2022
Posted by: Edw078
from Jamestown, TN
The microwave works just fine. Being that it is so new I feel it should have led lights. The light it has underneath makes the microwave feel old and cheap.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, February 9, 2022
Good day,
We're always happy to hear valuable feedback from our customers. We're happy to hear the microwave is working just fine. We'll be sure to share your suggestions with our development team for future products. Stay in touch. Mike@GEA
We're always happy to hear valuable feedback from our customers. We're happy to hear the microwave is working just fine. We'll be sure to share your suggestions with our development team for future products. Stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
No operating instructions!
on February 15, 2022
Posted by: Tarq
from Buffalo, NY
Microwave comes with elaborate installation instructions but none for basic operation. Confusing and frustrating when trying to reheat for :30 - :45 seconds. if you try entering numerically the council flashes the word FOOD!!! Miss our Kenmore micro. Best feature is the reasonable pitch of the timer. Vendor recommended Re:size.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, February 16, 2022
Hello,
Thanks for the review. We're glad to hear that you like the timer, but sorry that you've had a frustrating time operating your microwave. The inconvenience is understood, and we'd like to offer some helpful information.
To operate the Reheat feature:
1. Press the Reheat button up to six times to choose the correct selection.
Press once for a pizza.
Press twice for vegetables.
Press three times for a plate of leftovers.
Press four times for soup.
Press five times for meat.
Press six times for pasta.
2. Press the 1, 2, or 3 pad to select the serving size
3. Press Start/Pause.
Cooking will start when the countdown begins in the display
You can find more information on operation starting on page 6 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. We're glad to hear that you like the timer, but sorry that you've had a frustrating time operating your microwave. The inconvenience is understood, and we'd like to offer some helpful information.
To operate the Reheat feature:
1. Press the Reheat button up to six times to choose the correct selection.
Press once for a pizza.
Press twice for vegetables.
Press three times for a plate of leftovers.
Press four times for soup.
Press five times for meat.
Press six times for pasta.
2. Press the 1, 2, or 3 pad to select the serving size
3. Press Start/Pause.
Cooking will start when the countdown begins in the display
You can find more information on operation starting on page 6 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Handy, functional appliance.
on February 16, 2022
Posted by: 7homered
from Michigan
Works fine! Required trained installer who displayed total understanding of product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Key Pad Hard To Read!!
on February 16, 2022
Posted by: TiIngot
from Youngstown,Ohio
It’s a microwave. All we use it for is reheating left overs or cooking a baked potato. Installation was not a problem. Understanding the manual is no issue. Performance features have no problem.
The keypad is a problem. I believe it is designed to focus on a sleeker appearance. However it is very hard to see unless it is daylight out or the brightest kitchen lights are on. At night, with only under the counter lights on it is really hard to see the keypad.
We purchased this unit online without going to a store and never thought a keypad would be an issue. We were more concerned about installation, the mounting plate and color. It’s installed now so it will stay but if I had to do it all over again I will think about the legibility of the keypad next time.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Kianna@GEA, GEA, February 17, 2022
Hello,
Thanks for the review. It's great to hear that there are a lot of things about your microwave that work well for you. We're sorry that the keypad does not as we understand how not being able to see it can be difficult. We will use your feedback to make improvements.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. It's great to hear that there are a lot of things about your microwave that work well for you. We're sorry that the keypad does not as we understand how not being able to see it can be difficult. We will use your feedback to make improvements.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very Unimpressed
on February 18, 2022
Posted by: RayMed
from Pueblo West, CO
Having a microwave that works well is a joy. Having one that for no reasons craps out just over the three year mark is frustrating and disgusting. It will cost nearly the same to repair as to replace ours, so it will be replaced with a different brand. GE, you broke my heart.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , February 21, 2022
Hello- We are so very sorry to hear you've had this issue with your microwave. This is not the ownership experience we want for you and your family. We would like to get a little more information from you and will be reaching out to you via email. We just ask that if you haven't purchased another microwave yet, that you wait until you hear from us. We would like to keep you in our GE family. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Failure
on February 19, 2022
Posted by: Unhap
from Charlotte
Had it repaired twice after replacing the original one. And now it is not working again. Whenever you start it the breaker trips! I am so disappointed. And it is just two adults in the house.
No, I would not recommend this to a friend.
Performance
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , February 21, 2022
Hello- Thank you for reaching out. We are very sorry to hear you are having this issue with your microwave. This is not the ownership experience we want for you and recommend taking advantage of your warranty and reaching out to GE Consumer Service, they can be reached by calling 1-800-432-2737.
Please note the microwave should be on its own separate circuit. If the circuit is overloaded this could cause it to trip the breaker. Please review page 2 in the installation instructions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40782.PDF&_ga=2.40416736.399662732.1645466186-661043189.1643049559&_gac=1.144900608.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Please note the microwave should be on its own separate circuit. If the circuit is overloaded this could cause it to trip the breaker. Please review page 2 in the installation instructions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40782.PDF&_ga=2.40416736.399662732.1645466186-661043189.1643049559&_gac=1.144900608.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving our GE Microwave!
on February 23, 2022
Posted by: Cooking with GE
from Massachusetts
Very very happy with our new GE Microwave. We love the black color and all the features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com