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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,917 reviews
5 Stars
20,238
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,283
88%of customers recommend this product.
(
25,372 out of
28,885)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
4
Does the Job
on May 4, 2022
Posted by: Tacco21
from Gastonia, NC
Bought this model to replace its predecessor that died suddenly after 13 years of service. The overhead attaching bolts are in a different place, so we had to drill new holes in the overhead cabinet. Otherwise, installation was fairly easy. The unit itself seems to be noisier than the previous model. Easy to operate and has plenty of features. Nice looking, too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
plate and ring with wheels do not stay secure
on May 8, 2022
Posted by: Suzi12
from Atlanta
Makes a thumping noise when plate turns around...it is all securely in place but still thumps occasionally like something is not quite right
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 9, 2022
Hi there, thank you for taking the time to reach out with this review. We can certainly imagine your frustration with the microwave plate coming loose, and we are very sorry for the inconvenience this has caused for you.
We would recommend checking making sure that the ridges at the bottom of the turntable line up and are firmly secured on top of the wheels. If you are still experiencing problems, we would recommend reaching out to our appliance help team at : 1-800-626-2005 Monday-Friday: 8 a.m.-8 p.m. ET and Saturday: 8 a.m.-7 p.m. ET.
We hope this helps, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
We would recommend checking making sure that the ridges at the bottom of the turntable line up and are firmly secured on top of the wheels. If you are still experiencing problems, we would recommend reaching out to our appliance help team at : 1-800-626-2005 Monday-Friday: 8 a.m.-8 p.m. ET and Saturday: 8 a.m.-7 p.m. ET.
We hope this helps, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Good feature
on May 12, 2022
Posted by: Alfredo 27
from Pittsburgh, PA
I bought this microwave because I had another GE microwave for ten years, and I was really happy with it. However this one is to noisy and control panel is hard to push.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 13, 2022
Hi there and thank you for taking the time to review your new microwave. We appreciate you choosing GE Appliances for the last 10 years and are very happy to have you with us. We’re sorry the noise level is too loud and that the control panel is hard to push. We can understand the disappointment and inconvenience this may cause. Your insight is very important to us, and we’ll be passing this along to our product team for consideration in future appliances.
Please let us know if you have any additional questions as we’re always here to help. Have a great day. -Gina@GEA
Please let us know if you have any additional questions as we’re always here to help. Have a great day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Powerful
on May 21, 2022
Posted by: Utahsmom
from Michigan
Nice looking, easy installation , but still use two people due to weight. Very powerful for cooking.. Price was very reasonable as well. Happy with our purchase. We recently bought a new fridge and ended up with GE as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible quality!!!!
on May 30, 2022
Posted by: IKenA
from Tampa Florida
The light went out within 6 months and 6 months later maybe 5 the entire microwave went out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , June 3, 2022
Hello- We are so very sorry to hear you've had this happen with your microwave. This is not the ownership experience we want for you and your family. We would like to get a little more information from you and will be reaching out to you via email soon. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dependable American Made Product
on May 31, 2022
Posted by: Shirley101
from Austin, TX
I only have one concern about this oven. The control panel with instructions is difficult to read. The entire panel should be lighted and not a dark black as it is now. My previous microwave was a GE and it lasted for 25 and 1/2 years so I looked for another GE. In the brightly lit appliance store the panel looked okay. Now I have to turn on all the lights in my kitchen to read it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Buttons are not working
on May 31, 2022
Posted by: panes
from phoenix
When i press number 2 is not working. Button works only when using excessive force.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, June 7, 2022
Hello,
Thanks for reviewing your microwave. We're sorry to hear that one of the buttons is not working.
We understand the inconvenience, and we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
We are confident that one of our techs will be able to help, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your microwave. We're sorry to hear that one of the buttons is not working.
We understand the inconvenience, and we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
We are confident that one of our techs will be able to help, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Oh My!
on June 2, 2022
Posted by: Merriwild
from Tennessee
My only 4 year old GE range just stopped wolfing one day. Since I loved this microwave do much, I ordered another one, same Model #. Oh my! This isn’t even close. It’s a cheap copy of my original. It’s tinny, has only one light, no filter covers, it’s just a piece of junk but I’m stuck with it - for probably 4 years
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, June 14, 2022
We’re so sorry to hear your microwave stopped working and that you’re unhappy with the new one. We can understand your concern about the design and will pass this along to our design team for consideration in future products. If we can ever be of assistance, please let us know. -Gina@GEA
Written by a customer while visiting geappliances.com