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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,917 reviews
5 Stars
20,238
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,283
88%of customers recommend this product.
(
25,372 out of
28,885)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
2
The keypad buttons are annoyingly hard to push
on October 13, 2022
Posted by: Kevin137
from Southern NH
In general, it's a microwave, and does what a microwave needs to do. But compared to our older Samsung model, pushing the buttons takes too much force. We considered bringing it back, but it sat in our garage while our contractor completed the new counter installation, and so now we can't. But we don't like it. Buttons should be easy to press. And we are reminded of this issue every time we use it. Annoying.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 17, 2022
We’re sorry to hear you’re unhappy with the design of the buttons and can imagine your disappointment. We’ll be sure to pass this along to our design team for consideration in future products. We appreciate you taking the time to provide us with your insight, and we hope you have a wonderful day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible stopped working after 17 months
on October 18, 2022
Posted by: over the counter GE micro
from Spring Hill FL 34608
This is the 2nd GE Microwave we have purchased the one before this lasted less than 3 years when the heating element went out
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , October 24, 2022
Hello- We are very sorry that you had this experience with your 2nd GE microwave. This isn't the ownership experience we want for you and apologize for your inconvenience. We do see that you have been in touch with Consumer Relations and have worked with a case manager. We hope this was resolved to your satisfaction. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and stylish
on October 24, 2022
Posted by: DeLynnV
from Olympia, WA
Sleek and stylish with just the right amount of settings. Easy to clean and good tan and light. We LOVE GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Dead after 4 years.
on October 28, 2022
Posted by: Vivian450
from Clinton Township Michigan
4 years old and it’s dead, dead, dead, dead, dead, dead, dead. After 4 years! So disappointed in GE. Now I have to quickly go out and purchase another over the stove microwave as this is aldo my range vent and light. Aarrrgh!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 4, 2022
Thank you for reaching out to us! We’re so sorry to hear that your microwave stopped working! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! With this said, we would like to apologize for any inconvenience this microwave has given you.
We highly recommend scheduling service with a GEA technician so that they can investigate this issue further. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being the best part of GE Appliances; we look forward to hearing from you. All the best – Matthew@GEA
We highly recommend scheduling service with a GEA technician so that they can investigate this issue further. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being the best part of GE Appliances; we look forward to hearing from you. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE under the cabinet microwave
on October 28, 2022
Posted by: Gayla0809
from Dayton, Tennessee
I love the features and the simple use of the microwave. It was a little difficult installing but well worth it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works perfectly!
on October 30, 2022
Posted by: MCr9
from Aubrey, TX
No problems at all. There is no possible way to close the door quietly, but other than that, it works as it should. It looks nice as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Insanely loud automatic fan
on November 3, 2022
Posted by: ChristineKVA
from Virginia
I am about to have a meltdown. Paid through the nose to have this unit installed yesterday and it is horrible ! Every time you turn it on the vent comes in automatically and cannot be turned off and it makes the insane high power vent sound ! So while microwaving anything it will be super loud. This appliance is trash and now I am stuck with it :( Do NOT buy, you will regret it !!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
5
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 4, 2022
Thank you for sharing your experience with us! We’re so sorry to hear that this microwave did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! With this said, we would like to apologize for any inconvenience or disappointment this unit’s fan has caused you.
To minimize automatic fan operation, please use adequately sized cookware and use high heat on surface units only when necessary. If you continue to experience issues, we highly recommend calling 1-800-432-2737 for assistance.
We hope this helps, and we thank you for being the best part of GE Appliances. If you need additional assistance, please know that you can always reach out to us. All the best – Matthew@GEA
To minimize automatic fan operation, please use adequately sized cookware and use high heat on surface units only when necessary. If you continue to experience issues, we highly recommend calling 1-800-432-2737 for assistance.
We hope this helps, and we thank you for being the best part of GE Appliances. If you need additional assistance, please know that you can always reach out to us. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality
on November 4, 2022
Posted by: Vitin1958
from New Mexioc, USA
I currently have this same product in another home anf nevetvhad a problem, this was the main reason I purchased. However this particular one was a disaster. I used 3 times and it completely died. On top of that when I called I couldn't take back to the store even though it was less than 15 days purchase. I called GE and they will send someone to look at it but, it will be within almost 6 weeks. I'm lucky I don't rely in the microwave to eat!!! At this rate people starve!! Needless to say I'm very disappointed because I have always liked GE products.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Lauren@GEA, GE Appliances, November 11, 2022
Hey there – thanks for taking the time to share your experiences. It’s great to hear you enjoy the appearance and value of your microwave and have stayed loyal to our brand. We’re sorry to hear about the issues you’re experiencing with your current model and the difficulties you’ve faced trying to replace or repair it. In the meantime, try taking a look at these troubleshooting tips on page 18 of the manual, found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf&_ga=2.28439356.1451472742.1668177550-37464829.1668177550 – Those should be able to help and if not, we suggest scheduling service with a qualified technician by calling 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope this helps and feel free to reach out if you need any further assistance. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com