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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,917 reviews
5 Stars
20,238
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,283
88%of customers recommend this product.
(
25,372 out of
28,885)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
3
god but one thing
on March 15, 2023
Posted by: jimmy3495
from FL
seams that all is doing great I have one problem I wish the panel was lighted hard to see yes we are old we use flashlkight
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
3
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 16, 2023
Hello,
We’re glad to hear that your new microwave has been working great, but we’re sorry to hear you’ve been disappointed in the lack of backlight on the keypad. While we understand it can be frustrating when something is difficult to see in the dark, microwave control panels are not generally backlit, which means that the lettering on the keypads do not have lighting behind them, we’re so sorry for any inconvenience that this causes. We take your feedback seriously and a backlit microwave control panel may be something that we introduce in the future.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re glad to hear that your new microwave has been working great, but we’re sorry to hear you’ve been disappointed in the lack of backlight on the keypad. While we understand it can be frustrating when something is difficult to see in the dark, microwave control panels are not generally backlit, which means that the lettering on the keypads do not have lighting behind them, we’re so sorry for any inconvenience that this causes. We take your feedback seriously and a backlit microwave control panel may be something that we introduce in the future.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave
on March 16, 2023
Posted by: Siena W
from SC
Do not like the panel where you press what heat level. Should be a light on it for evening use. Panel too dark!
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy GE_Appliances, March 16, 2023
Hello- We can understand how upsetting it is when an appliance doesn't meet your expectations.
We would like to apologize for any inconvenience this microwave has caused you. This is certainly not the experience we wish for our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Thank you again for sharing your honest feedback, as it allows us to learn and improve our products for the future.
-Charlie@GEA
We would like to apologize for any inconvenience this microwave has caused you. This is certainly not the experience we wish for our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Thank you again for sharing your honest feedback, as it allows us to learn and improve our products for the future.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Life of product too Short!
on March 21, 2023
Posted by: Miminys
from Luxemburg, WI
For the first time in my life I got All new appliances that matched. I bought middle of the line GE profiles and at 5 yrs microwave died! Refrigerator not working properly and stove…Wrll I don’t cook a lot, so it’s still ok. I’m sooo disappointed!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA, GE_Appliances, March 21, 2023
Hello there.
Thank you so much for taking the time to share your experience with us. It is very upsetting to know that after 5 years, your microwave has stopped working and the refrigerator is starting to give you an issue. This is certainly not the quality we expect to see and deeply apologize for the disappointment you are experiencing.
We would love the opportunity to work with you a bit further, as an appreciation for being such a loyal GE Appliances member. One of our agents will be reaching out directly via email. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Thanks again for choosing GE Appliances when it comes to your kitchen's needs.
-Haley@GEA
Thank you so much for taking the time to share your experience with us. It is very upsetting to know that after 5 years, your microwave has stopped working and the refrigerator is starting to give you an issue. This is certainly not the quality we expect to see and deeply apologize for the disappointment you are experiencing.
We would love the opportunity to work with you a bit further, as an appreciation for being such a loyal GE Appliances member. One of our agents will be reaching out directly via email. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Thanks again for choosing GE Appliances when it comes to your kitchen's needs.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the express cook buttons
on March 25, 2023
Posted by: BrWill
from New Hampshire
Love the express cook bottoms. Easy installation quality and value
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
replacing JVM3160DF3BB
on April 1, 2023
Posted by: edwin251
from Callahan fl
Our Jvm3160DF3BB Manu Jan 2017. I think the door was not quite making contact with the 3 relays on the microwave so it would blow the 20a fuse if you opened the door before the light and keeping went off. I replaced all 3 relays and it worked but too many times we would forget and open the door before it stopped and the light went off. Eventually the turntable would not turn off and opening the door blew the fuse. I decided it was time for a new one. I looked everywhere to find my exact model thinking all the mounting brackets would interchange and could not find anywhere. I found out the 3 just before the BB stood for 3rd modification. I ordered and received JVM3160DF8BB. They tell you the mounting brackets and bolts cannot be reused as the new is very similar but none of mounting holes are the same. We got it mounted and it is a nice unit and hopefully will last 10 years or more. Some stupid things i found is there is a clear plastic covering the control panel and it pulls off.. also there is a clear plastic covering the GE logo on the door. I do recommend this microwave for everyday use. Nice size etc and lots of cooking time...
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New microwave. So far so good.
on April 3, 2023
Posted by: Bruce 84
from Mesa, AZ
I've had a few days and like it so far. I do need more room light to operate the touchpad at night.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Hm..................vent way too loud
on April 12, 2023
Posted by: gam gam gam333
from Florida
Well, this microwave is not for me. Vent always comes on and is WAY TOO LOUD. Just to warm up coffee. Would not purchase again
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances, April 13, 2023
Greetings - Thank you for taking a moment to connect and share your thoughts.
We're sorry to see that this model isn't a good fit for you. We understand how the noise level being loud can be annoying to deal with. That is definitely not the kind of experience we'd want for anyone who chooses our appliances.
Additionally, we are going to take the information you've shared and send it to our product team. This way they can take a look and make any improvements needed.
Thank you again for sharing. We hope you have a great day. - Jonathon@GEA
We're sorry to see that this model isn't a good fit for you. We understand how the noise level being loud can be annoying to deal with. That is definitely not the kind of experience we'd want for anyone who chooses our appliances.
Additionally, we are going to take the information you've shared and send it to our product team. This way they can take a look and make any improvements needed.
Thank you again for sharing. We hope you have a great day. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great!
on April 23, 2023
Posted by: Ange0158
from New York
I bought this after my last one died, and I couldn’t be happier. So far it works great and heats food up quickly. Installation was a four handed process, (if DIY), but overall as long as you already have a vent the insulation was pretty straightforward.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com