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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,917 reviews
5 Stars
20,238
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,283
88%of customers recommend this product.
(
25,372 out of
28,885)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
4
Affordable, made in China..
on July 3, 2023
Posted by: Apfelstrudel
It works fine. keys are a little hard to hit, but they respond OK.The door looks kind of cheap and flimsy, lets hope it holds up.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but not great.
on July 6, 2023
Posted by: spinaz
I like the design of this microwave, but it has some things I am not crazy about.
Pros:
Heats well, though a little slower than my last microwave.
Nice look
Good price
Pros:
Heats well, though a little slower than my last microwave.
Nice look
Good price
Cons:
The installation template was not accurate and as a result my top bolt holes were off. Thankfully I was still able to mount with the bolts at an angle.
The fan is super loud and runs whenever you microwave.
The touch screen functions are not intuitive and require use of the manual to understand the setting language displayed and required button programming (e.g. you have to hit defrost twice to get to timed defrost).
The stainless finish is way shinier (almost reflective) than my other SS appliances, so they don't really match.
The installation template was not accurate and as a result my top bolt holes were off. Thankfully I was still able to mount with the bolts at an angle.
The fan is super loud and runs whenever you microwave.
The touch screen functions are not intuitive and require use of the manual to understand the setting language displayed and required button programming (e.g. you have to hit defrost twice to get to timed defrost).
The stainless finish is way shinier (almost reflective) than my other SS appliances, so they don't really match.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 7, 2023
Greetings! We appreciate your feedback. We are ecstatic to hear that your microwave is working as designed and you are enjoying the look of the appliance. However, we apologize that this unit has not lived up to your expectations when it comes to the installation, intuitiveness, and noise level while in use.
We will be sure to send this feedback to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope you enjoy your beautiful new microwave for many years to come! - Adrian@GEA
We will be sure to send this feedback to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope you enjoy your beautiful new microwave for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice appearance… easy install
on July 7, 2023
Posted by: Kyac
from Cape Coral, Florida
Replaced a GE with a GE.. easy install. Used template to align top screws… Easy enough.
Nice features… clean, uncluttered lines. Very pleased…
Nice features… clean, uncluttered lines. Very pleased…
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on July 10, 2023
Posted by: Denise N
from Fresno, CA
Only had it a year and the sound and the display are going out. The microwave no longer beeps. Very disappointed. And was not aware that everything the microwave is in use the fan turns on very loud.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 11, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your microwave display is going out and we want to help!
If the display responds to the buttons being pressed but the microwave does not beep please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18798#:~:text=Try%20pressing%20CLEAR%2FOFF%20(or,OFF%20button%20for%203%20seconds.
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your microwave display is going out and we want to help!
If the display responds to the buttons being pressed but the microwave does not beep please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18798#:~:text=Try%20pressing%20CLEAR%2FOFF%20(or,OFF%20button%20for%203%20seconds.
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Generally - 2 thumbs up
on July 17, 2023
Posted by: mbc23
Works great, looks great. Hard to keep the stainless clean without streaks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on July 21, 2023
Posted by: Child care
from Hermon Maine
This is the second one in five years that I have had to buy. They just quit working. No warning
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 21, 2023
Hi there,
We're sorry to hear that you had to replace your microwave so soon in its lifespan. This isn't something we would expect from our products.
We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We're sorry to hear that you had to replace your microwave so soon in its lifespan. This isn't something we would expect from our products.
We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
dissatisfied home owner
on August 27, 2023
Posted by: MrCaprice75
from Lapeer, MI
Loved the unit we've had for a number of years - but the handle broke off and the cost to get it fixed was more than another unit !!!!! Hope this unit last longer that the 1st !!!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of crap
on August 28, 2023
Posted by: kclcreator
If I could give this piece of crap 0 stars I would. We had this microwave installed on 11/15/22. In late March/ early April it quit working. The dealer came, looked at it, ordered parts and after 2 weeks it was finally repaired. 3 weeks ago it quit again. They ordered the same part, without checking if that was the problem, and after 2 weeks, came and installed the part. The microwave turned on, so the tech said it was fixed and left. Later that day, I tried to use it and it was not working. It acts like it is working, but doesn't heat anything up. I have now been waiting, almost another week, and still do not have a scheduled appointment, for when something will be done to fix this. The dealer keeps giving us the run around. After three failures in 9 months, I believe that this should be replaced with a new microwave.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 30, 2023
Hello - Thank you for taking a moment to connect and share your experience so far. We're incredibly sorry to hear about the consistent issues you've been dealing with. That is not the experience we want or expect.
We are confident that once this microwave gets repaired from the technicians, you will be able to enjoy this model to its fullest extent. However, if it does become unrepairable, then our technician will be able to make that call and our warranty will have you covered.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are confident that once this microwave gets repaired from the technicians, you will be able to enjoy this model to its fullest extent. However, if it does become unrepairable, then our technician will be able to make that call and our warranty will have you covered.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com