 |
Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,373 out of
28,887)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Short life
on November 2, 2023
Posted by: Eric 12
Display stopped working after just over a year. My fault for not researching the brand first
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 2, 2023
Oh no! We are so sorry to hear that your microwave display stopped working after only 1 year of use. This is not normal operation and is definitely not the consumer experience that we strive for. We will be sure to share these comments with our product design teams, so they can make the necessary improvements to this model.
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products in the future. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products in the future. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy.
on November 2, 2023
Posted by: suestoy
I've only had my new microwave oven for a little over a month, and twice now it has not worked. Sometimes I only want to heat an item for a few seconds. I touch the time cook, then the number of seconds, but when I hit the start button nothing happens. I tried to look up what to do on the computer, but could not find any help. I climbed up on a ladder to unplug the microwave for a while and when I plugged it back in it worked properly, but I'm not going to do this every couple of days.
Response from geappliances.comBy Charlie, GE_Appliances, November 3, 2023
Greetings,
We're sorry to hear that your microwave is not heating. That is the last thing we want when someone chooses our appliances.
If your microwave runs but is not heating, we recommend referring to this link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
We're sorry to hear that your microwave is not heating. That is the last thing we want when someone chooses our appliances.
If your microwave runs but is not heating, we recommend referring to this link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Buy a different microwave
on November 14, 2023
Posted by: JRH79
from Council Bluffs, Iowa
I have owned this microwave for a little over four years and over the last two years several parts have failed. First, the vent grill (Part #: PS11736391) developed several cracks and eventually broke at one of the screw holes. Second, I recently had to change the surface lights because they both seeming burned out. I found that the plastic outside the Light Sockets (Part #: PS8753748) for both bulbs had degraded or melted. Additionally, during removal, one of the glass bulbs broke away from the metal base. I was able to remove the base after about 30 minutes, but I have serious doubts about the surface lights. I do not recommend purchasing this microwave.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, November 15, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear of your experience with this microwave. This is definitely not the quality that we expect with our products, and we will be sure to share this feedback with our product design teams for review.
We are honored to have you as a part of our GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
We are honored to have you as a part of our GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect replacement
on November 18, 2023
Posted by: Vin Men
from Rockledge Pa
I don’t like the huge opening at the top from the exhaust fan. If you have a cabinet above and accidentally drop something there is nothing from stopping it from falling in the vent. It needs a cover for sure.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Microwave
on November 21, 2023
Posted by: Lynnann816
Nice microwave. Has express buttons and GE is great quality.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on November 21, 2023
Posted by: Leighanne76
from Hartwell, GA
It’s very easy to use. Not complicated like some. Looks great in my house
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on November 21, 2023
Posted by: Snake455
from Nazareth Pa
Great appearance, great features & controls, above stove mounted & easy & convenient to use, big enough to handle large items
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT BUY FOR THE MONEY
on November 21, 2023
Posted by: craiger09
REALLY LIKE THIS MODEL. ALOT OF CONVENIENT FEATURES. FIRST ONE LASTED 8 YEARS.
JUST BOUGHT A SECOND ONE. WISH MORE STORES WOULD KEEP THEM IN STOCK
JUST BOUGHT A SECOND ONE. WISH MORE STORES WOULD KEEP THEM IN STOCK
Written by a customer while visiting geappliances.com