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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,373 out of
28,887)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Not good
on December 11, 2023
Posted by: Eddie321
from CT
Very disappointed in this microwave. We always had good luck with GE appliances. Not this time. We noticed the clock started to flicker. A few days later the microwave would not cook. It didn't even last us a year and a half.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, December 19, 2023
Oh no! We are so sorry to hear that your microwave has stopped working after only a year and a half of ownership. This is definitely not the quality that we expect, and we will be sure to pass this feedback along to our product design teams for review. Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but a bit noidy
on December 19, 2023
Posted by: Bay city girl
This microwave is very similar to our last GE microwave but so far I don’t think the quality is as good. When it’s cooking or defrosting, it’s very noisy. Also, sometimes I hear rattling. Not sure what that is.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on December 20, 2023
Posted by: Valleymore
Terrible. Quit working in first week. Still waiting for replacement but already sorry I bought GE.
Response from geappliances.comBy Adrian, GE_Appliances, January 3, 2024
Hi there! Thank you for taking the time to leave us a review. We are extremely sorry that your microwave has stopped working after only one week of use. This is not normal and is definitely not the quality that we expect. We are confident that our teams will get this microwave replaced for you as quickly as possible.
We appreciate you choosing GE Appliances for your home. If any additional assistance is needed, please feel free to reach back out to us. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. If any additional assistance is needed, please feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on December 20, 2023
Posted by: Captain Bob 1800
from Pompano Beach, FL
This is a replacement of the same unit. 3 months ago the led numbers started to fail. One at a time. I could not make out the time on the timer,clock, etc. 2 days ago the entire unit stopped working in the middle of making lunch. I purchased a new one on sale and got the extended warranty for the money I saved.
They also changed the installation holes on the exact same model. Simple install turned into an extra 30 minutes.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, January 3, 2024
Hello - Thank you for taking a moment to connect and share your review. We're sorry to hear about the LEDs going out on your previous model. That is never something we anticipate from our microwaves.
On our newer models, we have updated the installation hardware and screw placements. This is due to the newer spots providing more stabilization, which secures the microwave better.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
On our newer models, we have updated the installation hardware and screw placements. This is due to the newer spots providing more stabilization, which secures the microwave better.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible and LOUD!!
on December 24, 2023
Posted by: Horrible microwave
from Oregon
This microwave is the loudest microwave I've ever owned. The volume of the fan is beyond awful. Every person who's been in my house since we've installed it has asked why it's so loud. You can't have a conversation when it's on because it's so ridiculously loud.
I hate this microwave and if I could give it negative stars, I would.
I hate this microwave and if I could give it negative stars, I would.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 5, 2024
Hello there! We appreciate your feedback. We are so sorry that your new microwave has not lived up to your expectations due to the noise level of the appliance while in use. This is definitely not the experience that we strive for with this appliance, and we will be sure to pass these comments along to our product design teams for review.
Thank you for choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Hot food!
on January 4, 2024
Posted by: Bb98
from Michigan
Love the GE microwave! Food get hot! The defrost works great, didn't cook my food just defrosted like I wanted it too.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
cheap feeling
on January 7, 2024
Posted by: micro xxx
compare to my last two microwave from GE with same model number this one feel very poorly made. even the door is very flimsy and thin. overall it was a major disappointment from my trusted brand . i hope this one last as long as my previous two without any extended warranty .I will look for different brand next time.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 11, 2024
Hello-We are sorry that you are not happy with the quality of your new microwave. The quality and longevity of our products is very important to us, and we strive to build our appliances with durable materials that are built to last. Your feedback is appreciated, and we'll be sure and share your comments with our product development team for necessary improvements. Our hope is that you we will be able to regain your faith in our products. Thank you for choosing GE Appliances.-Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Newer isn't better
on January 13, 2024
Posted by: lawg
We purchased this microwave to replace a very similar GE model that was 15 years old. There is one major drawback with the newer units. Our old unit vented from the with an air vent also on the front. The new models have a series of openings on the top of the unit facing the ceiling but these are not required for top venting. Unfortunately, the unit doesn't come with any sort of cap or cover for the unused openings so they will be a dust trap. Disappointing.
Written by a customer while visiting geappliances.com