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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,373 out of
28,887)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
3
Why " fix" what WAS a good product
on February 27, 2024
Posted by: Cymru
from Florida
Had to purchase a replacement of the original one purchased 2019.
Supposedly this is identical to the other, but someone, somewhere thought it needed updating/upgrading!
The fan is so much louder, filters don't fit properly into slots, but worst thing Is the exterior light - why in heavens name did we go from having 2 to 1 central light? The interior seems smaller the turntable is elevated more.
Why also on the key pad were the reheat options given in numbers? The previous version indicated the type of food. Will need to keep the manual handy!
Saving grace is my food cooks evenly, so theoretically it works as it should. Just wish it hadn't been "modernized"
Supposedly this is identical to the other, but someone, somewhere thought it needed updating/upgrading!
The fan is so much louder, filters don't fit properly into slots, but worst thing Is the exterior light - why in heavens name did we go from having 2 to 1 central light? The interior seems smaller the turntable is elevated more.
Why also on the key pad were the reheat options given in numbers? The previous version indicated the type of food. Will need to keep the manual handy!
Saving grace is my food cooks evenly, so theoretically it works as it should. Just wish it hadn't been "modernized"
Response from geappliances.comBy Tierra, GE_Appliances, February 28, 2024
Thank you for the feedback regarding your microwave. We will pass along this information to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave, Installation info incomplete.
on February 29, 2024
Posted by: Joe self installer
from Upstate NY
The Microwave is installed, works perfectly as expected and looks beautiful. It is easy to use, the controls are intuitive.
Delivery was on time - arrival time was defined and met which made it easy to be at home at the right time. I'd have scored 5 stars except the installation instructions need to be improved. I installed the unit myself and there was no mention of the installation of the rear exhaust damper. The instructions on the use of the cabinet bottom template were also incomplete. None of these issues were so serious that the install couldn't be completed properly, but it slowed me down as I stopped to figure things out and proceed while ensuring everything was correct. If a person has done this task several times it would be a lot easier, but frankly how many times does a person actually install a microwave - hence the instructions need to be comprehensive, complete, and clear.
Delivery was on time - arrival time was defined and met which made it easy to be at home at the right time. I'd have scored 5 stars except the installation instructions need to be improved. I installed the unit myself and there was no mention of the installation of the rear exhaust damper. The instructions on the use of the cabinet bottom template were also incomplete. None of these issues were so serious that the install couldn't be completed properly, but it slowed me down as I stopped to figure things out and proceed while ensuring everything was correct. If a person has done this task several times it would be a lot easier, but frankly how many times does a person actually install a microwave - hence the instructions need to be comprehensive, complete, and clear.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love white appliances
on March 3, 2024
Posted by: Darz6653
from Canal Winchester Ohio
I like this product however the heating element went bad in it all too soon and I failed to register that Appliance so I'm going to try it again and see if this one doesn't last longer
Features
5
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, March 5, 2024
We’re sure that you’ll continue to get many years of excellent use from this magnificent microwave.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE sucks
on March 8, 2024
Posted by: Darkcycle
from Milliken colorado
Terrible microwave. We've has our 3 years and we have to close the door over and over until it finally stops acting up so we can use it. It wont even turn on. It thinks the door is always open even when its closed. I just spent 20 mims trying to warm my coffee with this terrible microwave. We're going to replace it with a different brand. GE stuff sucks. Dont buy it. Our fridge is going out too. I regret buyi.g GE. It's junk. I had a microwave my entire childhood that never went out. Ge doesn't last 3 years. Choose something else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 11, 2024
Thank you for your feedback. We are more than happy to provide guidance. We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Dissapointing changes to what was a great product.
on March 11, 2024
Posted by: Andy1838
from Tampa FL
I bought this microwave to replace o GE one that shorted out. I had for eight years. It is essentially the same appliance that I had been using and happy with for 8 years. But This new one has several un-helpful and annoying changes. The light under it to light up my stovetop is dim to the point of being useless. The auto setting to microwave baked potatoes has a long delay befor displaying the actual cook time which makes timing my meals a challenge. And the front display which shows the time is so bright you can almost read with it at nigh in the dark, which is very annoying. And the in kitchen venting system is changed and is harder to clean.
I have owned GE range hood microwaves for more than 30 years but this one is disappointing.
I have owned GE range hood microwaves for more than 30 years but this one is disappointing.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, March 12, 2024
We appreciate your feedback, it is extremely important to us. We definitely can understand needing a brighter lamp for better visibility on the cooktop and making cleaning the vent system easier. We are going to pass this along to our design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
OK Microwave with poor down light and noisy fan
on March 11, 2024
Posted by: Buz82
Our GE 1.6 cu. ft. Over-the-Range Micro Wave Oven is just okay...it microwaves our food! We replaced an earlier model that died but the older model gave much, much better lighting on the cooktop. The new model only has one light instead of the earlier model which had two lights. The fan continues to be beyond noisy and inefficient bordering on worthless.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, March 12, 2024
Thank you for taking the time to share your feedback on the design of your new microwave. Your insight on the fan noise and light configuration is greatly appreciated and will be shared with our product team for future considerations.
Written by a customer while visiting geappliances.com
Customer Rating
2
Surface lights burn out in two days, I gave up!
on March 12, 2024
Posted by: Spruce place
The right-side surface light burns out every two days. I gave up on changing bulbs. Cheap manufacture. Microwave works so I gave it a 2-star rating.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Devin, GE_Appliances, March 13, 2024
Thank you for your review. We recommend scheduling a service appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand.
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand.
Written by a customer while visiting geappliances.com
Customer Rating
3
So far so good
on March 27, 2024
Posted by: Tjs Boss302
from FL
Bought to replace same model that was only 5 years old. Thought it would be an easy swap. Nope. Changed the mounting bracket and top hole locations. Not sure why?
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 29, 2024
We always recommend using the mounting plate that comes equipped with the microwave as changes are made to different series of the same model microwave.
Written by a customer while visiting geappliances.com