geappliances.com Customer Reviews Collected from geappliances.com
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product. 
(
25,373 out of 28,887
)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1 out of 5
1
Screen scratches
on April 26, 2024
Posted by: 4510
The product works ok but the front screen has surface scratches in it. I have only used a soft cloth to clean it. It looks horrible in my kitchen now.
Response from geappliances.comBy JonathonGE_AppliancesApril 29, 2024
We want to help with some cleaning tips for the control panel. We suggest wiping it down with a soft, damp cloth and drying immediately. We don't recommend the use of any solutions on the control panel, as it can interfere with the electronics.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Easy Installation and great price
on April 27, 2024
Posted by: KirkVoclain
from Houma, LA
Super easy installation and awesome instructions. It just works. Simple, easy, works, and a great price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great features
on April 28, 2024
Posted by: Virgo823
Love it. The first one lasted 12 years. So when it went, it was a no brainer to purchase a second one. Same size, fit perfectly into the original sleeve. Slid right in over the counter.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Great features but reoccurring issue
on May 7, 2024
Posted by: kimbo220
overall i have had no issues other than 2 of the same dealing with my breaker tripping. last time it did this a repair person said it was due to the kids opening up the door without the time being up. did this happen, yes, but not too often. fast forward and same issue if occuring and i know we barely ever open the door without hitting cancel. looks like i am going to look for a replacement now i don't want to keep repairing the same problem.
Response from geappliances.comBy MichaelGE_AppliancesMay 8, 2024
We hate to hear that your microwave has given you trouble with tripping your breaker, and that you’ve decided to replace it. This is not something we want or expect to hear, and we’ll be sure to forward your feedback to our product team so we can work to address issues like this. We are constantly working to make our appliances better, and we hope to earn your trust back in the future as we continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
simple features
on May 17, 2024
Posted by: reuvdog
I bought this model of microwave 5 years ago and it just stopped working. Its use trips the circuitbraker and I found it cheaper to replace it than to gamble on an expensive repair. I don't know how long a regularly used microwave should last but merely 5 years seems too short to me.
Response from geappliances.comBy MichaelGE_AppliancesMay 20, 2024
While we truly appreciate your loyalty to the GE Appliances brand, we hate to hear that your old microwave stopped working so suddenly. We are constantly working to make our appliances better, and we’ll be sure to forward your experience to our product team so that we can continue to improve. We’re confident that your new unit will give you many excellent years of use, but we encourage you to reach out should you ever need assistance.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
The microwave worked fine even without the handle.
on May 26, 2024
Posted by: Hofo
The handle should be made to last longer. This is the second one I’ve purchased because the handle broke twice and to replace the handle cost more than a new microwave.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy CharlieGE_AppliancesMay 28, 2024
We're sorry to hear that your microwave handle broke and you had to replace it. Our product team is constantly working to improve everything we offer and honest feedback like yours definitely helps them accomplish that goal.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Easy Install
on May 29, 2024
Posted by: Jedzo
After the microwave that came with the house 5 years ago died a smoky death the hubby went on a search. He is a researcher and review reader so I knew he would choose the best microwave for us. It was easy to install and works great. I have not had to dig out a book to figure something out and that is a win.
Response from geappliances.comBy CharlieGE_AppliancesJune 5, 2024
We’re so happy to hear that you’ve been enjoying your microwave and that you’ve found it easy to install. We love the fantastic features this model offers, and its attractive appearance means it’s sure to look amazing in any kitchen.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Hope this one last!
on June 24, 2024
Posted by: tgrah
Bought this to replace one just like it that only lasted 2 years. Hope this one will be good or I will never by GE again.
Response from geappliances.comBy TierraGE_AppliancesJune 25, 2024
We're glad to hear that you replaced your microwave with another GE Appliances model and we're confident that your experience will be better than the last.
Written by a customer while visiting geappliances.com
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