geappliances.com Customer Reviews Collected from geappliances.com
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product. 
(
25,373 out of 28,887
)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
4 out of 5
4
We've experienced a couple great features
on June 24, 2024
Posted by: RandAy
This the perfect microwave oven installed in our kitchen., we like the various uses that we'd like within this product., only thing is the 1st one before the replacement the door handle broke which showed us the only weakness but we like it alot...
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Great except this!
on July 2, 2024
Posted by: Mearla
from South West Florisa
The surface light gets scary hot very quickly. The heat from the light radiates throughout the microwave.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy AdrianGE_AppliancesJuly 3, 2024
It is not abnormal for the surface light to become hot while in use. If you continue to have issues with the microwave becoming hot due to the surface light, we do recommend scheduling service with one of our certified technicians to ensure the normal operation of the unit. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
GE can do better and become great again.
on July 24, 2024
Posted by: UncleFreddie
from OH
Same model I had before that gave us trouble several times. Not happy that the SAME model didn't use the same mounting bracket, didn't have the overhead screw holes in the same place, and I couldn't save the glass turntable plate because it was slightly too big.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Great Value
on August 20, 2024
Posted by: PhilMac
from ct
the microwave is a great value and gives me the features I need
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Broke in less than one year.
on August 20, 2024
Posted by: N Gunther
Terrible product… we have had it less than a year and it broke already.
Response from geappliances.comBy CharlieGE_AppliancesAugust 21, 2024
We're sorry to hear that your microwave stopped working. We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Terribl light
on August 22, 2024
Posted by: mainiac17
from Maine
I like everything about this microwave except for the light. It is so weak, even on the highest setting, it is no help lighting up my stovetop underneath.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy AdrianGE_AppliancesAugust 22, 2024
We are elated that you are enjoying your new microwave. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the surface light along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Meets or exceeds our every need
on August 22, 2024
Posted by: 84Don
from Lake city Fl
Love it. Just like our previous one except newer model
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Beware of faulty electrical issue
on August 23, 2024
Posted by: Michael New Orleans
from New Orleans
This is a replacement because out old one failed after just 4 years. The first failure (of the old one) was that the the breaker would trip of we opened the door while oven was on. Eventually it would trip every time the oven was used. We would have got a different brand but there are not a lot of options.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
1 out of 5
1
Value
3 out of 5
3
Response from geappliances.comBy CharlieGE_AppliancesAugust 26, 2024
We're sorry to hear that your microwave failed and you had to replace it. If the circuit breaker keeps tripping, we recommend referring at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17750
Written by a customer while visiting geappliances.com
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