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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,373 out of
28,887)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Quit!
on September 16, 2024
Posted by: Dadd59
from Wellington , Fla
Piece of junk. Just over a year old. Totally quit working!
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, September 17, 2024
Allow us to lend a hand with your microwave. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great replacement size but had to redrill hangers
on September 18, 2024
Posted by: 24Dan
from Saint Louis, MO
Replaced 7-year old GE microwave with identical dimensions over stove. Thought hanger bolts would be identical too but were not. Once less volt and not in the same location so had to redrill cabinet positions
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Trips circuit breaker after only 2 years
on November 21, 2018
Posted by: Jan Marie
I liked this microwave, but it only lasted 2 years before it started tripping the circuit breaker
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features
on January 31, 2019
Posted by: tonycici
from Destin. Fl 32541
I have use G E products for over 50 years and they perform great
I would recommend this to a friend!
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed. Lasted less than 2 years
on November 21, 2019
Posted by: eliddy10
from St. Louis
Purchased this microwave in 11/17 and had it professionally installed. About a month ago, the microwave started tripping a panel breaker when the door was opened during cooking cycle. After this happened a few times, we had the breaker replaced. The first time after using with new breaker, the microwave worked for about 2 seconds before shutting off. This time, the breaker didn't trip, the microwave just stopped working and won't even turn on at this point. We started researching this issue, and it seems this is a common problem with this model. As other reviewers have noted, it is more expensive to try to fix than it is to replace. So we have to get a new microwave in addition to the electrical repairs. Very frustrating.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 22, 2019
Hello eliddy10 - We’re truly sorry for your microwave situation and apologize for any inconvenience. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks for the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke within less than 1 year
on December 27, 2021
Posted by: nothappy55534
The microwave broke within less than a year. Kept shorting out even after I replaced the fuses.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, December 30, 2021
Good day,
We're awfully sorry to hear that your microwave shorted out and broke and understand how aggravating that is. We would encourage you to schedule a service appointment while your unit is still under the one year warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need anything. Mike@GEA
We're awfully sorry to hear that your microwave shorted out and broke and understand how aggravating that is. We would encourage you to schedule a service appointment while your unit is still under the one year warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need anything. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome
on September 27, 2013
Posted by: Aggienadiina
from Raleigh, NC
I just put this in two days ago. It was easy to install, and works perfect. I have put a few different foods in it to ensure it operates fine (cook,defrost,pizza) and every thing came out as directed.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Flaw
on June 8, 2016
Posted by: JPuzz
The touch pad should be lit up. A light must be turned on to see the options.
The whole thing is just one big shadow. Need a standby flashlight.
The whole thing is just one big shadow. Need a standby flashlight.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com