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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,373 out of
28,887)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
2
Microwave is fine. Door hangs.
on May 29, 2019
Posted by: Bsmith44
from PA
Good microwave, but door hangs a little low and therefore doesn’t shut well. Have to hold handle close to top to shut, otherwise top of door doesn’t shut all the way
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 30, 2019
Hello Bsmith44 - Thanks for posting a review on your microwave. We apologize for any inconvenience with the door. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for your feedback and for choosing GE Appliances!
Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
2
hard to read the very dark touch panel
on July 2, 2019
Posted by: Disapointed Stuart
from Lauderhill Florida
Very difficult to read front touch panel. You need to either put on a very bright room light or use a flash light to read the control panel.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 9, 2019
Hello Stuart - Thanks for providing your microwave review. Your suggestion for improvement with the design by adding backlighting is appreciated. As we always strive to improve our products for our customers, we'll be sure to share your comments with our engineering staff. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave dead after 358 days of service.
on December 10, 2019
Posted by: StlDesperado
from Arnold. Mo.
Purchased on Dec. 17, 2018 and tonight, Dec. 10, 2019 (7 days short of 1 year), the microwave is dead.
Worked fine until just now. I'm not happy.
Worked fine until just now. I'm not happy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor cosmetic quality
on December 18, 2021
Posted by: 11111unhappy
Scratches too easily Second microwave and same kind purchased this year since item scratched easily. This second one scratched too the same day I received it. Poor quality and they don’t stand behind their cosmetic quality at all.
I would recommend this to a friend!
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 22, 2021
Hello,
We're awfully sorry to hear that your microwave has been scratched and understand how unsightly that can be. We're always working to improve the quality of our products and your feedback will help us do that. We would recommend following the cleaning instructions on page 15 of the manual to maintain the best appearance.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
Thanks for choosing GE. Mike@GEA
We're awfully sorry to hear that your microwave has been scratched and understand how unsightly that can be. We're always working to improve the quality of our products and your feedback will help us do that. We would recommend following the cleaning instructions on page 15 of the manual to maintain the best appearance.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Was ok till started blowing fuses!
on December 27, 2021
Posted by: Frustrated 210
from San Antonio Texas
We bought this in 2016. Worked great for about 18 months. Then it started to blow fuses. Replaced fuse. Replaced thermocouples. Replaced door switches. All were listed as possible “issues”. Worked for about another 12 months. Then started all over again. Only now we can’t push the number “1” button as it will instantly blow. At Witt’s end!! Then after more research find out it’s a ‘design flaw’ that GE knows about!?? Well now I’m going to start looking at other brands. Sorry GE, just lost a few customers!!
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, December 30, 2021
Hi there,
We're so sorry to hear that your microwave has been blowing your fuses and understand how much of an annoyance that is. If your unit is constantly blowing fuses and replacing the fuses does not work, we would recommend service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. All the best. Mike@GEA
We're so sorry to hear that your microwave has been blowing your fuses and understand how much of an annoyance that is. If your unit is constantly blowing fuses and replacing the fuses does not work, we would recommend service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on December 27, 2021
Posted by: Opa8
from Maryland
Replaced the old one with the exact same model / that’s called loyalty!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy it
on January 13, 2022
Posted by: Hey Mon
from MD
At the start, the panel doesn't always work. It doesn't beep and sometimes it just shuts off during the run. Had a GE tech come out and says it needs a new board. Ordered one but they have no idea when it will come in to fix it. Still waiting to hear.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, January 14, 2022
Hi - Thank you for taking the time to post a review on your GE microwave. We are so very sorry to hear about the difficulty you have had and apologize for your disappointment and inconvenience. We have sent you an email to gather additional information so we can review your situation further. Please respond at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on April 29, 2023
Posted by: ShelleyMorr
from Delaware
My microwave worked for only 3 days. Then it wouldn't heat. Piece of junk.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 1, 2023
Oh no!
We're so sorry your microwave stopped working. This can be such a hassle and certainly not the experience we want for you. We do see that a service appointment has been scheduled. We are confident that a GE technician will resolve the issue. Thank you so much for your patience.
Have a wonderful day. - Tierra@GEA
We're so sorry your microwave stopped working. This can be such a hassle and certainly not the experience we want for you. We do see that a service appointment has been scheduled. We are confident that a GE technician will resolve the issue. Thank you so much for your patience.
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com