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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,919 reviews
5 Stars
20,239
4 Stars
7,265
3 Stars
2,188
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,373 out of
28,887)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
features are bad
on July 9, 2019
Posted by: chris marie
from berlin, ct
we can not see the keypad. it does not light up. have to have the book out all the time to see where everything is
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 10, 2019
Hello chris marie - Thanks for posting a review on your microwave. Your comments for improvement with the control panel design by adding backlighting are appreciated. We apologize for any inconvenience and will share your comments with our product design team. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
1000 W
on July 9, 2019
Posted by: Sissy5
from Philadelphia
Frozen entrees have cooking instructions for 1100 W, and it makes a difference. I was disappointed in the cooking aspect of the microwave. The clock numbers aren’t big enough to see from the other side of the room and that’s disappointing, too.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 12, 2019
Hello Sissy5 - Thanks for posting your microwave review. We appreciate the feedback and can use this information for improvement of future products. We'll be glad to share your comments with our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Magnificent microwave
on September 7, 2019
Posted by: Ti317
from Daytona Beach, Florida
Wonderful, stupendous, awesome microwave.
Does this review meet the guidelines yet?
Does this review meet the guidelines yet?
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
same model previously lasted under 2 years.
on September 24, 2019
Posted by: Wejeht 99
from New Orleans, La.
If it lasts longer than four years I'll be happy. Previous same model lasted under 2 years.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 27, 2019
Hello Wejeht 99 - Thanks for your review. We're sorry for your microwave experience. Although we don’t anticipate that you'll have any issues with your new model, please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
2
Problem with Cancel/ Off selector
on October 1, 2019
Posted by: GloweringClown
from Cave Junction
After only a month pressing Cancel to not hear so many beeps when done is acting up. Under warranty but expect will have to pay someone to remove and install a replacement over the regular oven.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 3, 2019
Hi Phil,
The multiple beeps that you hear once the microwave cook timer has reached zero is there to remind you that your food is finished cooking. The multiple beeps are useful if, for instance, you are in another room and your food finishes cooking.
But, if you believe that to be an issue with your microwave, please feel free to send us an email at http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - and we will be happy to help you troubleshoot.
If you need to contact our service department, you can do so by calling 1-800-432-2737.
We hope that this helped!
Thank you very much for choosing GE Appliances for your home.
The multiple beeps that you hear once the microwave cook timer has reached zero is there to remind you that your food is finished cooking. The multiple beeps are useful if, for instance, you are in another room and your food finishes cooking.
But, if you believe that to be an issue with your microwave, please feel free to send us an email at http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - and we will be happy to help you troubleshoot.
If you need to contact our service department, you can do so by calling 1-800-432-2737.
We hope that this helped!
Thank you very much for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
5
great features easy to use!
on October 30, 2019
Posted by: Nana mom
from Summersville wv
i love my microwave. instalation was easy, looks great and wooks great for all my needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new home with appliances.
on November 17, 2019
Posted by: DerrickNi80
from Memphis, In
So we have bought a brand new home in 2017 came with brand new GE appliances. Not even 14 months and yep the JVM3160RF5ss done. Out of warranty and totally Ticked off.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 19, 2019
Hello DerrickNi80 - We're sorry to hear of the difficulty you are experiencing with your microwave. For further troubleshooting assistance, please send an email on our “contact us” page at: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact. Otherwise, we recommend contacting GE Factory Service at 1-800-432-2737. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Microwave, less than perfect installation.
on November 22, 2019
Posted by: Snakeoil
from Upstate NY
I bought this new GE microwave in hopes that it would simplify the installation since I was replacing another GE microwave. That was not the case. The mounting bracket was very similar, but just different enough that it had to be changed. The vertical exhaust port is too close to the edge of the unit. With a 3/4" thick kitchen cabinet back, it puts the port right up against the inner cabinet surface making it difficult at best to connect the exhaust duct. Lastly, the molly bolts provided with the unit were rubbish. One was crushed in the package and the others were so flimsy that I dare not use them. I bought new molly bolts of sufficient strength to do the job. Otherwise, we have very happy with the microwave. I would think that GE would have kept the bracketry the same from model to model of the same size as an enticement to continue buying GE products.
I would recommend this to a friend!
Features
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com