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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,923 reviews
5 Stars
20,242
4 Stars
7,265
3 Stars
2,189
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,376 out of
28,890)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
2
absolutely wonderful microwave
on July 24, 2021
Posted by: Bruce127
from Louisville, Ky
We have been very impressed with all the features and how well they work each
and every time
and every time
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, July 26, 2021
Hi, Thanks for your excellent feedback! We're delighted to hear you are happy with your new microwave and impressed with all the terrific features it offers. Your feedback is really appreciated and we couldn't be happier to have you in our GE Appliances family! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good features & great size
on August 8, 2021
Posted by: Crunchy Edamame
from CT
Clean, neat look. Good features. Easy install (assuming had one in place prior e.g bracket holes in place)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Problem - control panel not lighted!
on August 11, 2021
Posted by: Bruce33
from Mooresville NC
Needs to have control panel lighted. You should spend a bit more and manufacture it with a lighted control panel
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, August 12, 2021
Greetings,
Thank you so much for providing your feedback. We're awfully sorry to hear that you are not completely satisfied with your microwave and can understand your frustration. We do pass this information to the development team so improvements can be made. Thank you for your continued support! Mike@GEA
Thank you so much for providing your feedback. We're awfully sorry to hear that you are not completely satisfied with your microwave and can understand your frustration. We do pass this information to the development team so improvements can be made. Thank you for your continued support! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid microwave
on August 17, 2021
Posted by: Terp2001
from West Chester, Oh
We have enjoyed this microwave a lot. Easy to use and was an easy install
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
EZ panel
on October 5, 2021
Posted by: Banana63
from Abilene TX
This GE microwave is easy to use. It's 2" shorter and I'm vertically challenged so it's hard for me to reach. I'm constantly wiping off spills and fingerprints.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, October 6, 2021
Hi there,
We're glad to hear that your microwave is easy for you to use. We do understand your concerns with the design and will make sure the design team is aware of this. Thanks for choosing GE. Mike@GEA
We're glad to hear that your microwave is easy for you to use. We do understand your concerns with the design and will make sure the design team is aware of this. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Can't see menu in low light or in dark!
on October 16, 2021
Posted by: bobfigg
from Frankfort, Il
Basically a good product. Easy install. Had GE microwave before and liked the product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 19, 2021
Hello, thank you for your review and feedback on this. We’re so glad to hear that you have been enjoying your new microwave and how easy it was to install. If you have any questions regarding your microwave, please feel free to contact us any time as we're always happy to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
broke in less then 6 weeks
on November 15, 2021
Posted by: Tam6767
from Columbus Ohio
Was microwave to steam 2 bags of broccoli and it stopped working. I had not even had it 6 weeks.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 16, 2021
Hi there,
Thanks for leaving a review. We're so sorry to hear about what happened with your microwave. We're sure that this was frustrating for you.
If your microwave is not heating, take a look at the following article to see if it helps matters: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the breaker to your microwave has tripped, try to reset it. If the microwave continues to trip the breaker, then we'd recommend service.
If none of those tips help, we'd recommend that you take advantage of your warranty, as seen on page 20 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
You can call for or schedule a service appointment online through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Thanks for leaving a review. We're so sorry to hear about what happened with your microwave. We're sure that this was frustrating for you.
If your microwave is not heating, take a look at the following article to see if it helps matters: https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the breaker to your microwave has tripped, try to reset it. If the microwave continues to trip the breaker, then we'd recommend service.
If none of those tips help, we'd recommend that you take advantage of your warranty, as seen on page 20 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf
You can call for or schedule a service appointment online through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy it.
on December 19, 2021
Posted by: Shajj
from Bridgewater nj
Within weeks after installing it, I started noticing issues with it. Exhaust will turn off for no good reason and won't come back on until it decides to come back. Next the handle broke after 2 months. Who wants to go through the hassle of uninstalling and reinstalling an under the cabinet microwave. This is the 3rd GE with the handle issue. I replaced the previous one because the handle broke.
Features
4
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, December 22, 2021
Hi there,
We're awfully sorry to hear that the handle on your microwave has broken and absolutely understand how infuriating that is. The vent fan operating on its own is a natural occurrence for our over the range microwaves. You can read more information with the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18848
We'll make sure the development team is aware of this issue. Take care. Mike@GEA
We're awfully sorry to hear that the handle on your microwave has broken and absolutely understand how infuriating that is. The vent fan operating on its own is a natural occurrence for our over the range microwaves. You can read more information with the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18848
We'll make sure the development team is aware of this issue. Take care. Mike@GEA
Written by a customer while visiting geappliances.com