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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,923 reviews
5 Stars
20,242
4 Stars
7,265
3 Stars
2,189
2 Stars
943
1 Star
1,284
88%of customers recommend this product.
(
25,376 out of
28,890)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
5
Easy to install!
on January 7, 2022
Posted by: Jorda
from TX
It was so to install and operate! Me and the wife did it in a jiffy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Better than ever!
on January 21, 2022
Posted by: 67microwaver
from Portland, OR
We just did a kitchen remodel and I replaced our old GE microwave with the same model, only in a different (matching the other appliances) finish. I love this one and didn't need to relearn how to use it. Its features are great, I especially like the "Express Cook" feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud buzzing when in use
on January 30, 2022
Posted by: Adie C
from Rock Hill, SC
The microwave has a very loud buzzing sound when in use, because of this I don't like to use it. I would love to return it but it would be too much of a hassle and extra expense to have it uninstalled, buy another one and have it installed.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, February 3, 2022
Hi there,
Thanks for the review. So sorry to hear about the loud buzzing, we can understand how that'd be frustrating for sure. If you're hearing a buzzing noise, you may want to have the installation of the unit checked to make sure everything is as it should be for proper installation.
Also, you can take a look at the normal characteristics of your microwave by clicking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900&_ga=2.36180323.297206230.1643667528-1699293927.1643667528
If you continue to hear this loud buzzing noise after checking the installation, we'd recommend that you take advantage of your warranty and schedule a service appointment with our team here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Thanks for the review. So sorry to hear about the loud buzzing, we can understand how that'd be frustrating for sure. If you're hearing a buzzing noise, you may want to have the installation of the unit checked to make sure everything is as it should be for proper installation.
Also, you can take a look at the normal characteristics of your microwave by clicking here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900&_ga=2.36180323.297206230.1643667528-1699293927.1643667528
If you continue to hear this loud buzzing noise after checking the installation, we'd recommend that you take advantage of your warranty and schedule a service appointment with our team here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Plastic is crumbling
on February 6, 2022
Posted by: emq813
from brandon, fl
The plastic on the door is crumbling. This has to be a manufacturer defect as this microwave is only a few years old. The crumbling of plastic is happening in several places. Pieces of plastic crumbling onto your cooking surface is disgusting.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 7, 2022
Hi there - Thank you for your feedback. We're sorry to hear the appearance of this microwave is chipping away. We can certainly understand how disappointing that would be. We apologize for the inconvenience this has caused you and would love to offer some tips.
When cleaning this model, we recommend against using cleaners with ammonia
or alcohol, as they can damage the appearance of the microwave oven. If you choose to use a common household cleaner, first apply the cleaner directly to a
clean cloth, then wipe the soiled area. We suggest to use a clean, soft, lightly dampened cloth, then dry thoroughly.
This should help you moving forward. We strive to provide the best quality for our consumers. We take feedback like yours to improve on future models.
If you have any questions or concerns please reach out to us directly. We are always glad to help. -Shayla@GEA
When cleaning this model, we recommend against using cleaners with ammonia
or alcohol, as they can damage the appearance of the microwave oven. If you choose to use a common household cleaner, first apply the cleaner directly to a
clean cloth, then wipe the soiled area. We suggest to use a clean, soft, lightly dampened cloth, then dry thoroughly.
This should help you moving forward. We strive to provide the best quality for our consumers. We take feedback like yours to improve on future models.
If you have any questions or concerns please reach out to us directly. We are always glad to help. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Reheat Non-Functioning
on February 12, 2022
Posted by: bglover
from Pace, FL
Just installed and everything works fine EXCEPT Reheat. When I select it I get rH-1 (flashes) then goes to 1. No choice of vegetables, meat, etc. No where can I find what to do!
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, February 14, 2022
Hello,
Thanks for the review. It's great to hear that everything works fine, but sorry you are having trouble with the Reheat feature. We understand the inconvenience, and would like to offer some helpful information.
The Reheat feature reheats servings of previously cooked foods or a plate of leftovers.
You can Press the Reheat button up to six times to choose the correct selection.
Press once for a pizza.
Press twice for vegetables.
Press three times for a plate of leftovers.
Press four times for soup.
Press five times for meat.
Press six times for pasta.
You can read more about this on page 11 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf&_ga=2.109245509.1351186704.1644852770-1806094112.1643313108
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. It's great to hear that everything works fine, but sorry you are having trouble with the Reheat feature. We understand the inconvenience, and would like to offer some helpful information.
The Reheat feature reheats servings of previously cooked foods or a plate of leftovers.
You can Press the Reheat button up to six times to choose the correct selection.
Press once for a pizza.
Press twice for vegetables.
Press three times for a plate of leftovers.
Press four times for soup.
Press five times for meat.
Press six times for pasta.
You can read more about this on page 11 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000115.pdf&_ga=2.109245509.1351186704.1644852770-1806094112.1643313108
We hope this helps, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Breaks Once All The
on February 16, 2022
Posted by: Milwaukee Freddy
from Milwaukee, WI
I really wish I could give this microwave a good review, but I can’t. This microwave has cost me just as much to repair as it did new. It continually trips the circuit breaker and eventually the microwave will completely ground out and be non functional.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, February 17, 2022
Hello,
Thanks for sharing your feedback. We're sorry to hear that you have had pricey repairs, and circuit breaker issues. We understand how inconvenient this must have been, and we'll use your feedback to improve. We recommend for best operation that you plug your appliance into its own electrical outlet to prevent not only tripping of the circuit breaker, but also lights flickering and blowing a fuse.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for sharing your feedback. We're sorry to hear that you have had pricey repairs, and circuit breaker issues. We understand how inconvenient this must have been, and we'll use your feedback to improve. We recommend for best operation that you plug your appliance into its own electrical outlet to prevent not only tripping of the circuit breaker, but also lights flickering and blowing a fuse.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great features easy to use
on February 18, 2022
Posted by: bettyboob
from georgia
great product,last GE lasted 20 years,very pleased
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfectly functional.
on March 12, 2022
Posted by: Nictown
from Honeoye Falls, NY
Hey, it’s a microwave. It works. Large volume. Great interface. Cool.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com