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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,895 reviews
5 Stars
20,221
4 Stars
7,264
3 Stars
2,187
2 Stars
943
1 Star
1,280
88%of customers recommend this product.
(
25,358 out of
28,869)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
5
Just what we needed to replace an old GE microwave
on January 24, 2017
Posted by: NASAPhotographer
from Hanahan, SC, United States
I studied via Consumer Reports and this was what we needed as we didn't use all the features on the oven we were replacing. The average life of a microwave is 8 years but the old GE was installed in 2003. This confirmed the durability and report that CR had reported. I installed it myself and I am not a handyman genius. However, I was patient in making my measurements which turned out to be just right. The old bracket had to be replaced with the new one and it wasn't difficult; although the previous installer did me no favors so I did have to do some workaround. I used the bottom bracket's center V notch as the reference point to make pencil lines on the wall and underneath the overhead cabinet shelf so I could take the template measurements and measure from the center overhead. I also double checked by measuring the new microwave points of contact etc. I added 3/8 inches to the measurement from the back wall to the front where the holes were for the overhead bolts. Perfect! It was easy to rotate the fan so that the vent was into the room. I drilled a 1 1/2 inch hole for the power cord instead of the 2 inch and it was fine. I won't go into how the previous installer made it more of a challenge but I didn't have to call GE for help. It just took some common sense and patience. I also installed the charcoal filter before hanging the microwave. Hope this helps someone. You can do it even if the cabinet isn't like one of the options in the directions.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy Installation
on January 26, 2017
Posted by: ali06
We have only had it one week and so far have been extremely satisfied with its performance. It has a powerful fan, nice light and was easy to install. The only complaint we have (and it could be our cabinet install) is it doesn't want to sit completely level.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet Microwave
on January 26, 2017
Posted by: Cookiemom1
from McMurray, PA
I love this microwave. It is so quiet compared to my former model. I love the light feature, because it has a bright and dull light setting. It is sleek and beautiful!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Product Good, Installation a Pain
on January 30, 2017
Posted by: MN Operator
Once we got it installed, it worked perfectly and has all the features I want. Installation was difficult, because as we were trying to screw one of the screws into the threaded clip, the clip slipped out and fell into the bottom of the microwave. It was impossible to retrieve the clip and now our microwave is being held up by two, instead of three, screws. Not ideal, but it seems to be working so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy NANCYatGEA, GE Appliances, February 22, 2017
Hello - thank you for taking the time to review your new over-the-range microwave. We’re sorry to hear of the difficulty that you experienced with the installation. We recommend installing the third screw/bolt and should you need to order one, please contact the GE Parts Team by calling 1-877-959-8688. They are available Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. We hope this helps! Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 31, 2017
Posted by: jimbo 67
from Grand Rapids, MI, United States
We just installed this microwave today (ourselves) and the directions were very clear and helpful. Love the features on this model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Did not work
on January 31, 2017
Posted by: Jwaldrop
from Texas, United States
I had my contractor install this unit at my residence today. I was excited to finally have all my appliances in and was glad the stress was over. Unfortunately I found that the start button was not working on the unit. The fan and other buttons were working fine but the start button would not respond at all. I further discovered that the interior light would not turn off when I closed the microwave door. This microwave feels cheaply made and I wish I had spent a little more on a nicer unit. This is frustrating because now I am having to schedule a service appointment for what is supposed to be a brand new appliance. I would just take it back then I would have to uninstall everything which is also a pain. This was a added stress that I did not want or need and would have preferred to avoid.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGE, GE Appliances , February 13, 2017
Hello. Thank you for taking the time to write your review on your new microwave. This is not the evaluation we would hope to hear and we’re sorry for your inconvenience. We hope that your issue has now been resolved. If service is still needed, we recommend scheduling an in-warranty service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this microwave!
on February 8, 2017
Posted by: Mandieof8
from Mitchell, IN, United States
Bought to match stove. Great price and works well. The lights underneath are very bright but will get hot. The fan is nice and quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Ease of Installation
on February 8, 2017
Posted by: Ecorcino
from Lorain, OH, United States
I just bought this unit and I am no handyman; however I was able to install this with the help of the great instructions. Hope to get many years of service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com