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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,898 reviews
5 Stars
20,224
4 Stars
7,264
3 Stars
2,187
2 Stars
943
1 Star
1,280
88%of customers recommend this product.
(
25,361 out of
28,872)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Hate this microwave
on March 7, 2019
Posted by: Ryan631
from Port Jefferson
Super noisy when cooking, doesn’t heat as well as previous model that we have owned, for and finish is good
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 11, 2019
Hello Ryan631 - Thank you for providing a review on your microwave. We are sorry to hear of your experience. It's possible the wattage on this model may be slightly different than your previous microwave. Also, please review the following link regarding microwave noise:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
2
Only lasted 36 months before it broke
on March 8, 2019
Posted by: Brad49417
from Grand Haven, MI
Very disappointed in the quality of this product. It started popping the breaker at only 36 months and we determined it’s the microwave. Very disappointed to have to replace something only three years old.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 13, 2019
Hello Brad49417 - Thank you for taking the time to provide a review on your microwave. We are sorry for your experience.This is not something we would expect to see. If the microwave trips the breaker, please check the following:
1 .Be certain the microwave is on its own dedicated circuit.
2. Reset the breaker or replace the household fuse and try the microwave one more time.
If the breaker trips off again, unplug the microwave and email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
1 .Be certain the microwave is on its own dedicated circuit.
2. Reset the breaker or replace the household fuse and try the microwave one more time.
If the breaker trips off again, unplug the microwave and email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave works. Underpowered fan, bad display.
on March 9, 2019
Posted by: jvilk
from Corvallis, OR
The microwave works great and seems powerful. Note that the mounting bracket for the microwave is a U-shape, so if you only have a single stud where you're mounting it you'll need to drill additional larger holes for toggle bolts. This was not very fun to do into porcelain tile! Our previous microwave had two horizontal brackets, so it was mounted into the same stud twice.
We have the microwave venting to the outside from the top, and the fan is loud but weak. Had I known the fan was this weak, I would have considered more expensive models.
The time display is pretty bad (see photo). The ":" between minutes/seconds (or hours/minutes when displaying the clock) touches the numbers. It makes the whole microwave look cheap and shoddy. We've opted to *not* configure the clock on the microwave because the time display looks so bad.
Overall, the microwave function works great, the fan is weak and loud, and the display displays time poorly. If you need an affordable microwave and care little about the fan functionality or how the display looks, then this is a fine model to choose.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 12, 2019
Hello jvilk - Thanks for providing a review on your microwave. Your comments are important to us and we appreciate your feedback. We appreciate your suggestions for improvement with the time display and fan power. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
1
only last 3 years
on March 13, 2019
Posted by: very sad user
from rochester, ny
every 3 years we have to buy a new one. we are not heavy users but only last that long. this year the mounting brackets were changed which messed us up. Only reason i bought this one was because i thought the brackets were lined up. WRONG!!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_AppliancesT, March 18, 2019
Hello Valued Customer - Thanks for providing a review on your microwave. The mounting brackets and hardware that come with the new microwave must be used since mounting kits have changed over the years and are not interchangeable.
We apologize for any inconvenience. We always like to hear customer feedback so that we may improve our products. We have forwarded your comments to our product information team. Thanks, again, for your feedback.
We apologize for any inconvenience. We always like to hear customer feedback so that we may improve our products. We have forwarded your comments to our product information team. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Final time!
on March 16, 2019
Posted by: Frank North Jersey
from North Jersey
This is my third GE microwave. The first one lasted five years and died after super storm Sandy. It would not start up after superstar I’m standing. The second one lasted approximately three years. It just died two months ago. This will be the final time are you give GE a chance with their appliances. There will not be a fourth time I enjoyed buying US, but not a 4th time.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 19, 2019
Hello Frank North Jersey - Thank you for taking the time to write a review on your microwaves. We are sorry to hear of your experience. These are not the evaluations we would expect to hear. We appreciate your business and value you as our customer.
Although we do not anticipate that you will have any issues with your new model, please do not hesitate to reach out to us on your “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for your feedback and for being a loyal GE Appliances customer.
Although we do not anticipate that you will have any issues with your new model, please do not hesitate to reach out to us on your “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for your feedback and for being a loyal GE Appliances customer.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not built to last
on March 17, 2019
Posted by: Ron18
from Fort Collins, CO
We purchased same GE model because it was the only black over the range microwave available and it would be an easy DIY install since the bracket was already on the wall. Previous unit only lasted 3 years which was very disappointing. Hopefully this unit will last longer. Not happy with the white LED display. Previous green LED was better looking.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 20, 2019
Hello Ron18 - Thanks for your loyalty! Although we do not anticipate that you will have any issues with your new model, please do not hesitate to reach out to us on your “contact us” link on our www.geappliances.com website if any questions or concerns come up.
We appreciate your suggestions for improvement with the LED display color. It is always beneficial to hear customer feedback so that we may improve our products. We have forwarded your comments to our product information team. Thank you for your feedback.
We appreciate your suggestions for improvement with the LED display color. It is always beneficial to hear customer feedback so that we may improve our products. We have forwarded your comments to our product information team. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks Pretty
on March 19, 2019
Posted by: Ksimp
from Montgomery, Al
Microwave worked good for a year but as soon as the warranty expired it went out.....second GE microwave to go out in 2 years. SWITCHING BRANDS
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great, so far so good!
on March 20, 2019
Posted by: JSwaverly
from New York
Pretty easy to install. Simple to operate. Will eventually switch out the rest of our appliances to match microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com