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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,898 reviews
5 Stars
20,224
4 Stars
7,264
3 Stars
2,187
2 Stars
943
1 Star
1,280
88%of customers recommend this product.
(
25,361 out of
28,872)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
3
GE Microwave
on March 24, 2019
Posted by: Caro1944
from Florida
Not very happy with installation. The paper template used for drilling holes is poor . I don't understand why the bracket on the wall and the holes in the tops are different from model to model..... Secondly, the unit once installed and the protective film removed from the stainless front showed a dent right out of the box! Not very happy but not going to uninstall since it was such a pain. The door doesn't quite line up with the top of the right side but the thing works. This is the third unit in 12 years. The second one a better model(installed 2016) just died after 3 years for no apparent reason after only being used for only 7 months a year.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features quick install and good value too!
on March 28, 2019
Posted by: Bridgo
from Satellite Beach, FL
Every time I buy GE I have no weird issues all the other brands either break,doors don’t line up,or techs in and out cause of leaks I’m sticking with GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Internal failure
on March 27, 2019
Posted by: Redwood007
from Raleigh, NC
Loved everything except it blew up 13 months into ownership.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 28, 2019
Hello Redwood007 - We appreciate you taking the time to write your microwave review and we’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Easy to navigate the control panel
on March 27, 2019
Posted by: Sledder
from Elgin, Ill
We are not so pleased with this microwave. It does not heat evenly. For example, when fixing bacon the outside pieces are crispy done, even to the point of not being edible, and the middle pieces are still in fat raw. We originally had a GE and it did not perform so irresponsiblely and it was 10 yrs old. That's why we purchased another GE. The uneven heating on the new one is just not good.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 1, 2019
Hello Sledder - Thank you for writing a review on your microwave. We are sorry for any inconvenience. It is recommended to layer bacon strips on a plate and cover each layer with a paper towel, then microwave on high (power level 10) for 3/4 to 1 minute per slice. Please keep in mind, bacon continues to brown after standing up to 5 minutes.
If this uneven heating issue persists, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We hope this helps. Thanks for choosing GE Appliances.
If this uneven heating issue persists, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We hope this helps. Thanks for choosing GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on March 28, 2019
Posted by: Brends
from Houston
I don’ recommend that you purchase this microwave. It’s cheaply made. The handle came off 4 months after purchasing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 1, 2019
Hello Brends - Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
All the features we need!
on March 29, 2019
Posted by: Booklyn
from Upstate New York
The microwave is neat looking. All features work well. The microwave is very quiet.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after 2 years
on March 30, 2019
Posted by: ChrisJ23
from Lake in the Hills, IL
Internal fuse blew after 2 years. Very disappointed. Seems to be an issue with this model based on the negative reviews.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 3, 2019
Hello ChrisJ23 - Thank you for taking the time to write a review on your microwave. We’re sorry for your experience with the internal fuse. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
The microwave is cut off
on April 1, 2019
Posted by: Wann
from Byram,Mississippi
This is the worst microwave it start cut of. After 2 year and curing my stove off . Had someone to come check it out the told me this is the third time someone call them about the same thing . They have had it about 2 year also.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 4, 2019
Hello Wann - We are sorry to hear of this difficulty you are experiencing with your microwave. Please reach out to us by email at the following link so that we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com