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Customer Reviews Collected from geappliances.com |
GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Average Customer Rating:
4.4
Rating breakdown 31,139 reviews
5 Stars
19,755
4 Stars
7,121
3 Stars
2,117
2 Stars
912
1 Star
1,234
88%of customers recommend this product.
(
24,960 out of
28,396)
Customer Reviews for GE - 1.6 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Broke within 2 years
on December 31, 2018
Posted by: Jeffandtrish
from Pittsburgh
I bought this relatively inexpensive microwave and it went dead within 2 years. I replaced the main fuse but that didn’t fix the problem. Now I need to find another microwave with exact same brackets and mounting spacing.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon
on January 7, 2019
Posted by: Unhappyowner17
from Tucson AZ
I bought the unit 11 months ago. The air filters kept falling out until I bent them. Then the exhaust fan started making a load noise. I have called for service. Do not buy this model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap Microwave - poor design
on February 2, 2019
Posted by: Ylonda
from El Cajon
We love GE appliances but very disappointed in this microwave! #1. No keypad lights makes it VERY difficult to read! #2. No GE signature lapel only a cheezy GE stamp! Disappointed in keypad layout. Purchase price was cheap but so is the workmanship of this microwave therefore only 1 star. GE discontinued the one we purchased 5 years ago and replaced with this JVM3160 Model. Dissatisfied customer!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Handle broke off at 16 months
on February 3, 2019
Posted by: Steve306
from Eugene, OR
Purchased 9/30/2017. Handle came off in my hand on 1/30/2019, four months after warranty expired. Lots of reviews report same problem. Some report it happening in warranty, being repaired, and then happening again. The quality on this microwave door handle is clearly very poor and GE should quit making and selling it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Control pad is very bad!!!
on February 13, 2019
Posted by: JimHol
from Keystone Heights, Florida
The unit is very quite and work OK. But the control pad is Bad , Keys are not very hard to see, need to be back lit. I should have returned it to the store where I bought it! No I would not recommend it to anyone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Only lasts 2.5 years this is my third microwave
on February 23, 2019
Posted by: Stephens4277
from West Virginia
Have bought 3 of these units cause it matchs our appliances they only last on average 3 years very poor product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, February 27, 2019
Hello Stephens4277,
Thank you for taking the time to write a review on your microwave. We are sorry to hear of your experience. These are not the evaluations we would expect to hear. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Thank you for taking the time to write a review on your microwave. We are sorry to hear of your experience. These are not the evaluations we would expect to hear. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Buy
on March 3, 2019
Posted by: Keith474
from Martinsville In
Was a very nice sleek looking microwave, but it has seemed to short out after not even two years, was professionally installed. Just don't understand. Has been taken care of properly. Guess I just got a bad one. I guess it's just a roll of the dice.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 4, 2019
Hello Keith474 - We appreciate you taking the time to write a review on your microwave. We’re sorry for your experience. This is not something we would expect to see. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not A Satisfied Customer!
on March 9, 2019
Posted by: Summer19
from New York, NY
Our old Microwave was a GE so we decided to stay with the GE products and we purchased this one. We are sorry we did. The new one is flimsy and cheaply made. Not up to GE standards. The square where the time is displayed is very hard to read. The numbers and semicolon blend together. The lighting is very bright white making this product situation inferior.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 13, 2019
Hello Summer19 - Thank you for taking the time to write a review on your microwave. Your feedback is very important to our business and we take your comments seriously. We assure you this information along with the images you have provided of the time display will be provided to the appropriate product rmanagers for analysis and improvement.Thanks for being a loyal GE Appliances customer.
Written by a customer while visiting geappliances.com