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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,052 reviews
5 Stars
7,860
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,399 out of
10,762)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
4
Perfect Over The Stove (light in a bad location)
on January 7, 2017
Posted by: SandyCap
from Minneapolis, MN
I love my over-the-stove microwave and had an old GE - time to replace it. I like everything about the new one but the location of the light - it's so far back - it lights up the wall and puts a shadow on the knobs - does not light up the working area. No real good way to light up the working area anymore. :-(
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
An absolute lemon.
on April 16, 2020
Posted by: Shirlm
from Austin , tx
We have had noting but problems since day one. Doesn’t heat food now makes some loud humming noise and table sounds like it’s grinding when it turns. I’m super disappointed and it will be a major hassle to uninstall the above range unit. Even if it is under warranty It’s a major hassle. Sorry I made this purchase.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Low Quality, avoid
on April 25, 2019
Posted by: mitra
from Atlanta GA
I got this 3-4 months ago (online purchase), it started making big rattling noises. BTW I used it sparingly just reheating food. The service tech guy said its turn table motor has gone bad !!! Poor quality control, hard earned money gone in drain over a once trusted appliance brand. I'll not buy GE again ever.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 26, 2019
Hello mitra - Thank you for providing a review on your microwave. We’re sorry for your experience with the turntable motor. If you will email your details to eResponse@geappliances.com, we'll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on January 10, 2020
Posted by: MDMike
from Bedford, NY
Won’t buy another GE Product. Poor Quality. Limited 1YR Warranty and broke in 2-3YRs
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 13, 2020
Hello MDMike - We sincerely apologize for the difficulty you've had with your microwave and understand your frustration. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy Install
on July 4, 2016
Posted by: OZZY128
from Pennsylvania, United States
Great product, easy install, looks great. Just wish that the light over the stove was brighter. GE why not use an LED bulb it is 2016.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks nice but poor quality.
on December 20, 2016
Posted by: Tkl56
from Kansas City, KS, United States
We purchased this 14 months ago and it quit heating yesterday. You would think a microwave would work longer than 14 months.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
2years lasting microwave
on February 17, 2020
Posted by: Merdug2020
from Tallahassee, FL
In less than 5 years we had to replace this microwave twice, it stops working after 2 years. We replaced it with the same model because all our appliances are GE brand with slate color which is hard to find in another brand. We prefer Amana brand which lasted more than 10 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , February 19, 2020
Hello Merdug2020 - We're very sorry to hear of your previous two microwave experiences. These are not the evaluations we would expect to hear. Although we don’t anticipate that you will have any issues with your new model, please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
1
Confusing controls and didn't last
on March 20, 2020
Posted by: Togi
from Republic, MO
The controls are confusing compared to most microwaves I have owned in the past. And the sensor cooking (popcorn, baked potato, reheat, etc.) stopped working 1 year and 4 months after purchase. Do yourself a favor and DO NOT PURCHASE GE products.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 23, 2020
Hello Togi - We sincerely apologize for the difficulty you've experienced with your microwave. Your frustration is certainly understandable. Please email your details to: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com