 |
Customer Reviews Collected from geappliances.com |
GE - Profile 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 203 reviews
5 Stars
120
4 Stars
55
3 Stars
12
2 Stars
9
1 Star
7
86%of customers recommend this product.
(
170 out of
197)
Customer Reviews for GE - Profile 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
2
Quit heating after 4 1/2 years
on September 21, 2020
Posted by: lhfisher
from Rogers, AR
Very disappointed. I've never had a microwave quit working before. This only lasted 4 1/2 years.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Goes out after a few years
on May 2, 2021
Posted by: JCKS2021
from Kansas
This is the second time I’ve purchased this GE microwave to stay consistent with other GE appliance. Stops working after a few years each time.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 5, 2021
Hi, Thanks for your loyalty! We're sorry to hear about your two microwave experiences. This sounds incredibly frustrating that they would stop working after a few short years. All our over-the-range microwaves require a minimum of 66" mounting height from floor to top of the microwave. The 66" from the floor dimension will allow approximately 13"-16" between the cooktop and the bottom front of the microwave. As long as the 66" minimum from the floor to the top of the microwave is followed there shouldn't be any performance issues.You may want to make sure proper installation clearances are being met.
We hope this is helpful. Thanks for being a loyal GE Appliances customer! - Sharon@GEA
We hope this is helpful. Thanks for being a loyal GE Appliances customer! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Handle Peels off do not buy any GE products
on May 6, 2021
Posted by: parayils
from baltimore
My microwave handle peels off do not buy this product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, May 10, 2021
Hello. We are sorry to hear that you have had issue with the microwave handle. we understand the frustration this has caused you. Replacing microwave handles requires disassembly of the door, and therefore should be replaced by a service technician. Any adjustment or repair involving the microwave door needs to be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician. For service, please schedule an appointment with GE Appliances Factory Service. https://www.geappliances.com/ge/service-and-support/service.htm -- We hope that we can regain your trust in GE Appliances. Stay well. Geoff@GEA
Written by a customer while visiting geappliances.com