epson.com Customer Reviews Collected from epson.com
Epson - Perfection V550 Photo Scanner - Black
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 404 reviews
5 Stars
251
4 Stars
83
3 Stars
28
2 Stars
15
1 Star
27
86%of customers recommend this product. 
(
339 out of 393
)
Customer Reviews for Epson - Perfection V550 Photo Scanner - Black
Customer Rating
1 out of 5
1
what???
on November 16, 2015
Posted by: barba
i cannot understand how pathetic this software is. luckily i have 3 different computers and this software is only compatible with one. i have had this for over a month now and, have yet to return it because of how inconvenient it is to lug this giant box back to the retailer, but i have yet to even scan an image because of the frustrating software that has yet to work. only buy this product if you have very high patience
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Missing Cable!
on November 6, 2014
Posted by: Paul
from Miami, FL, USA
I have high hopes for this scanner...as soon as I run to the store and buy the USB cable that was missing from the box. Frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
does not work
on September 28, 2014
Posted by: Anonymous
scanner does not turn on, 1st replacement arrive broken,
2nd replacement did not turn on either, received a new AC Adapter and cable
scanner still does not turn on
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Cannot get scanner to work!
on January 1, 2014
Posted by: Flew 2 Low
from NJ
Downloaded the software from the enclosed disk. Got the new software updates but keep getting a "Epson shut down unexpectedly. Re-load software". I have tried 3 times and still get the same error? The scanner will not work?
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
on December 3, 2013
Posted by: JO
from Bozeman, Montana
I have followed all directions for unpacking, installing software and connecting to my computer. Allah! Nothing! So I repeated the process and still nothing. What to do? No lights on the scanner and I paid the electric bill! Woe is me...what to do!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Scanner and drivers ok...Easy Photo Scan NOT
on April 3, 2016
Posted by: batspid3000
The editing software really blows. Cannot transfer to Fackbook as stated.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Epson V550 photo
on July 2, 2016
Posted by: Anonymous
from Reno, NV
It is the year 2016, I do not have a CD-Rom player. Where is your online downloadable content that works? What I downloaded did not work. Now I have to go buy a external CD-Rom drive. Thanks, and get a STEAM account so I can download from there.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Good news & Bad news
on January 21, 2014
Posted by: Marv
from Los Angeles,CA
The Good news is that, for the most part, I'm very happy with my new scanner. The Bad news is that you could not have found a less convenient location for the power switch. Why couldn't the power switch have been located with all of the other controls?
I would recommend this to a friend!
Written by a customer while visiting epson.com
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