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Customer Reviews Collected from epson.com |
Epson - Perfection V550 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 404 reviews
5 Stars
251
4 Stars
83
3 Stars
28
2 Stars
15
1 Star
27
86%of customers recommend this product.
(
339 out of
393)
Customer Reviews for Epson - Perfection V550 Photo Scanner - Black
Customer Rating
1
on March 8, 2014
Posted by: JD3320
from OHIO
HAD THE UNIT FOR A WEEK AND HAVE NOT BEEN ABLE TO GET IT TO COPY FILM OR SLIDES. TROUBLESHOOTING HAS NOT HELPED TO THIS POINT. WILL TRY FOR A FEW MORE TIMES
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
I cannot plug it in
on June 20, 2016
Posted by: NeuroNYC
from New York, NY
The power supply component has two closely spaced narrow prongs in a recessed cavity. How can I plug it in to a US (NYC) wall outlet?
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
2 Hours Later and Scanner Still Not Working
on December 27, 2013
Posted by: SuzanneB
from Albuquerque
I have trying to set up the scanner for the past two hours on 2 different computers and the "error" light is still blinking.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
on October 19, 2016
Posted by: running
from ca
having problems conecting this product to my computer. running windows 8.1 system/64 will not connect the divice. down loaded required driver and still will not work. compadability showing windows system/32.
worked when i got it, but when i upgraded to windows 8.1it stop working.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
NOT WORKING
on May 14, 2018
Posted by: Whit40
I bought this a month ago, not working nowl
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
2
fair at best
on December 27, 2018
Posted by: dougie o
from pennsylvania
acts randomly
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Marina, Scanners, January 18, 2019
Hi Dougie, we appreciate your business and welcome the opportunity to assist you. Your Epson V550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Epson V550 Scanner
on February 13, 2014
Posted by: Zathras
from Saskatoon, SK., Canada
I have used the product to scan photos, negatives, and colour slides.
Set up for each was simple and once I became familiar with the software it was easy to get the results that I wanted. Paired with a good photo editor such as Photoshop Elements restoring images from any of these sources is relatively easy, although I must confess that I have a lot of learning to do to be able to fully tap the potential of either the scanner or the software.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
on October 7, 2016
Posted by: Bob
from Chicago area
I would highly recommend this scanner. It is easy to use and works well. It is the second Epson scanner I have had. I had the Epson I replaced for over 10 years. It still worked, but needed to be replaced with a newer one.
I would recommend this to a friend!
Written by a customer while visiting epson.com