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Customer Reviews Collected from epson.com |
Epson - Perfection V550 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 404 reviews
5 Stars
251
4 Stars
83
3 Stars
28
2 Stars
15
1 Star
27
86%of customers recommend this product.
(
339 out of
393)
Customer Reviews for Epson - Perfection V550 Photo Scanner - Black
Customer Rating
4
Good scanner at good price
on June 25, 2019
Posted by: sharpart
from East Lansing, MI
A good scanner. I'm a graphic designer and have had better scanners in my career, but this seems to be a solid workhorse and delivers good-quality scans, and is quick. The only drawback is that its Dmax could be a bit higher to provide better shadow details.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Good equipment, poor software
on July 5, 2019
Posted by: Clifton55
from Collee Station, TX
I'm a long-time user of HP flatbed scanners. This was my first Epson. I liked the scanner just fine, but I'm disappointed in the software. I'm not finding it very easy to use. The design is not intuitively obvious on functionality. I think a re-design of the software would make this a 5 star winner.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
3
Scans multiple photos to different files.
on July 6, 2019
Posted by: OkieGirl
from Oklahoma City, OK
Love the features of this printer -- scanning multiple photos to separate files and scanning negatives -- but you can't scan and do anything else. If you try to edit photos already scanned while other photos are scanning, you have to turn the scanner off and back on to reset it. Makes editing take longer but for the scan feature to separate files is worth it. Quality is very good.
I would recommend this to a friend!
Quality
3
Value
3
Response from epson.comBy Leo, Epson , July 9, 2019
Hi OkieGirl, we apologize that you are having issues with your scanner. Your Epson V550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Works very well
on July 7, 2019
Posted by: Frank42
from Alabaster, AL
Bought it to scan old photos. (Some over 100 years old) does an excellent job.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Great Scanner for the Price!
on July 12, 2019
Posted by: MrNCartoon
from Peoria, IL
I purchased for scanning of artwork, photographs, slides, transparencies and film negatives. It handles all with great results. The back lit area is considerably smaller than the full scanner bed (about 2 1/2" of the 8 1/2 full area) which limits the size of film or transparencies. It will scan four 35mm slides in one pass and at great resolution.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Good, but..
on July 16, 2019
Posted by: Bob88
from Atlanta, GA
This scanner is good, but sometimes it doesn't work as billed. You are supposed to be able to place several photos at once on glass, and as long as they are at least .8" apart, scanner is supposed to reconige as separate photos and make a file for each. But about 1/3 of the time, it doesn't work like that and will add two photos to one file, even if they are 3" apart! Very frustrating! I've read the PDF manual, but no help. Cleaned glass and white sheet, but no help. Intermittent it works, just not consistent.
Quality
3
Value
4
Response from epson.comBy Matt, Epson, July 19, 2019
Hi Bob88, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson V550. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 6am – 8pm (PT), Monday – Friday, or from 7am – 4pm (PT) on Saturdays. Sincerely, Matt. – The Epson Team
Written by a customer while visiting epson.com
Customer Rating
3
Ok
on July 21, 2019
Posted by: SKas
from Iowa
When I do get it to scan, it appears to do a good job if I’m just trying to post something online. When trying to scan a matte picture, it does not remove the ripples well. And not impressed with color restoration, to be honest. I am at finding it more difficult to work with than expected based on reviews. I also get an error that says it’s diconnected everytime I try to scan something large in professional mode. So if someone is good at this stuff, maybe they can figure it out. For a novice, not so easy.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Leobardo, Epson, July 23, 2019
Hi SKas, we apologize that you are having issues with your scanner. Your Epson V550 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Amazing Product
on July 21, 2019
Posted by: Amadeus47
This customer did not provide a text review.
Quality
5
Value
5
Written by a customer while visiting epson.com