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Customer Reviews Collected from epson.com |
Epson - Perfection V550 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 404 reviews
5 Stars
251
4 Stars
83
3 Stars
28
2 Stars
15
1 Star
27
86%of customers recommend this product.
(
339 out of
393)
Customer Reviews for Epson - Perfection V550 Photo Scanner - Black
Customer Rating
5
This is amazing!
on December 27, 2019
Posted by: John Doe J0e
from Maryland
It scan fast and precise.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Easy to use
on December 30, 2019
Posted by: crphotog
from Lincoln NE
I purchased this scanner to scan in medium format negatives. I already printed 5x7 at my professional lab and the look great
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
great hardware, outdated (and pretty much useless) software!
on January 18, 2020
Posted by: PEI2020
from New York, NY
I purchased this scanner in 2014 and used it extensively. The hardware works well and produces great results. Except for some design flaws - like location of the power switch, which is minor, and flimsy film holders, which is more serious - the scanner is very good. Main complaint is the software - Epson Scan was outdated even 5 years ago. I use Mac, and the 32-bit software (which Epson Scan is) is not supported by Catalina. The newer Epson Scan2 is 64-bit, but it has never been made available as an upgrade for V550 by Epson (I have a different Epson scanner that came with Epson Scan2, but it does not recognize V550). Other alternatives - Image Capture, VueScan, SilverFast etc. either do not support batch film scanning or ICE dust removal feature of the scanner, or both. Besides, third party software is not free and often is more expensive than the scanner itself! Epson really need to offer a replacement for Epson Scan to the owners of V550 and other great scanners that Epson produced not too long ago! Despite the software problems I gave V550 "good" rating, because it is still a great value for the money!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Great features, fast and efficient.
on January 20, 2020
Posted by: Zookeeper
from Champaign, IL
I puchased this two weeks ago to scan my fiance's old family photos. Have scanned nearly three thousand photos in that time. The scanner and software has taken tired looking photos look nearly new.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Not recommended
on February 1, 2020
Posted by: Seaman
from Fort Pierce Fl.
So far, i’ve wasted two days trying to get the scanner to work. After finally scanning about 50 photos, I can no longer get it to scan at all. I’ll give it another day before returning it.
I’m using Windows 10.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Matt, Epson, February 3, 2020
Hi Seaman, thank you for sharing your experience and we’re sorry to hear that you were having issues with your Epson V550. If you have a moment, we would like to diagnose the issue. Please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Love my V550
on February 5, 2020
Posted by: John C 86
from Highlands Ranch, CO
It is perfect inmast every way for my intended use of scannin/digitizing years of old 35mm film strips.
That said, the film holder is very flimsy and requires a lot of fidigiting especially with curled film. I think an improvement would be easy to develop. I have found using a glass cover instead of the flimsy top is better, and I wonder why a completely glass fram couldn't be developed?
Only other issue is the restriction to just a few film styes. I have a number of old 120mm strips that dont work with the V550.
Would really give it a 4.5, better than good but just a few issues.
That said, the film holder is very flimsy and requires a lot of fidigiting especially with curled film. I think an improvement would be easy to develop. I have found using a glass cover instead of the flimsy top is better, and I wonder why a completely glass fram couldn't be developed?
Only other issue is the restriction to just a few film styes. I have a number of old 120mm strips that dont work with the V550.
Would really give it a 4.5, better than good but just a few issues.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Good but could be better
on February 8, 2020
Posted by: gerry1955
from Clearwater, Fl
The V550 makes great copies of photos and documents but the software could be a little better. The one thing I find to be a pain is that after every scan you need to save it to a file even if all your copies are going to the same place and it seems I am getting duplicate files if I select to over write the old file.
Also when I right click on a photo to rename or delete the words are coming up in Chinese.
Other than that it copies great.
Also when I right click on a photo to rename or delete the words are coming up in Chinese.
Other than that it copies great.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Easy to use
on February 9, 2020
Posted by: Scanning photos
from North Wales, PA
The best I can say for this scanner is, it is super easy to use. I purchased it to scan photos to my computer and the quality of the scanned photos is fair. I tried the higher resolution and it doesn't help at all. It is a shame as I invested so much money years ago in a top notch camera and 800 speed film only to have them look so so when scanned with the Epson V550.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Leobardo, Epson, February 10, 2020
Hi Scanning photos, we apologize that you are having issues with your V600. Please click on the user's guide to help you choose the right settings for optimum scanning.
https://files.support.epson.com/docid/cpd3/cpd39283.pdf
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
https://files.support.epson.com/docid/cpd3/cpd39283.pdf
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com