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Customer Reviews Collected from sony.com |
Sony - NWZ-E380 Series Walkman 16GB* Video MP3 Player - Black
Average Customer Rating:
3.2
Rating breakdown 33 reviews
5 Stars
10
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
8
50%of customers recommend this product.
(
5 out of
10)
Customer Reviews for Sony - NWZ-E380 Series Walkman 16GB* Video MP3 Player - Black
Customer Rating
2
Frustrating to use
on February 24, 2014
Posted by: Joeseph
This product peaked years ago, and then it seemed that Sony tried to find ways to manufacture it more cheaply. They eliminated dedicated volume buttons and the 'Hold' button. The lack of a hold button is really irritating because you are now required to press down the Option button for several seconds every single time you want to turn the player on or off, or even if you've just paused it. It gets old very quickly.
Written by a customer while visiting sony.com
Customer Rating
1
A big step backwards for Walkman
on July 21, 2014
Posted by: YYCMusic
I received this model from Sony as a replacement for an un-fixable older Walkman MP3 player. All of the features that were positive or useful on the old model (creating playlists on the go, a slide-lock, browsing to other songs on an album from shuffle mode, an OK screen, even just resuming a playlist or album from where it last left off) have disappeared. The sound quality is poor. I have owned only Walkmans over the last 30 years but this is quite likely the last one. A disappointing product and experience.
Response from sony.comBy Amanda, Sony Support, July 29, 2014
Yikes! Please visit esupport.sony.com for helpful troubleshooting tips.
Written by a customer while visiting sony.com
Customer Rating
4
great walkman but with missing features
on November 18, 2013
Posted by: walkhard
this is a great walkman with its sound quality but it doesn't include VPT surround or dpc speed control as previous walkman. these features are main reason I would buy a sony walkman. walkmans with vpt and dpc are available in other sony stores worldwide but not in the USA for some unknown reason.
Written by a customer while visiting sony.com
Customer Rating
4
Good player, but needs software improvements!
on July 16, 2014
Posted by: StrayFeral
IN GENERAL
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============
Nice player and very easy to use (I never bothered to read the user manual). I got it one week ago and yesterday got another for my wife. However the software needs to be improved!!
MY COMPLAINS
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=============
- Please fix unlock time - 2 seconds max - currently I have to hold the "HOLD" button for like 3 seconds to unlock the unit! Way too long!
- I want to make playlists on the device, not to import! I don't know currently how to create a playlist :(
- FIX FILE COPY!!! - when I copy files to existing folder sometimes it does not detect the folder is existing and creates new folder with the same name and puts file there. So I end up with 2-3 folders of the same name - nonsense! And please make a program to detect all the folders with same names and to join their files and to put it in one folder as it should! I don't want to do it myself.
WHAT I LIKE
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=============
- Very loud sound (but I use big Sony headphones, so with the provided ones I don't know how it will be)
- Very easy to use
- FM radio with digital tuner
- Can automatically scan radiostations and save to presets
- No special software needed to copy files to the device - you just plug it to the computer and use it like a memory card
- Real buttons!!! For a music player I hate if it is touch-screen only - I want buttons!
- Very easy to use
- FM radio with digital tuner
- Can automatically scan radiostations and save to presets
- No special software needed to copy files to the device - you just plug it to the computer and use it like a memory card
- Real buttons!!! For a music player I hate if it is touch-screen only - I want buttons!
WHAT I DONT LIKE
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=================
- No RDS (however I can live without it)
- Cannot make playlists on the device (import only)
- Time to unlock the unit is long
- Bad screen (but I can live with it - when I listen to music I don't need a nice screen)
- Can play pictures and videos but because of the bad screen this is pretty much useless
- It does have 16GB memory but in reality you use only 14GB - the rest is reserved for system software and buffering I guess, however for both you don't need so much memory
- Cannot make playlists on the device (import only)
- Time to unlock the unit is long
- Bad screen (but I can live with it - when I listen to music I don't need a nice screen)
- Can play pictures and videos but because of the bad screen this is pretty much useless
- It does have 16GB memory but in reality you use only 14GB - the rest is reserved for system software and buffering I guess, however for both you don't need so much memory
IN THE BOX
=============
=============
- The player
- USB cable for charging or transfering files
- Headphones (never tried them - I have big Sony phones
- User manual or something like it (never read it)
- USB cable for charging or transfering files
- Headphones (never tried them - I have big Sony phones
- User manual or something like it (never read it)
CONCLUSION
===========
===========
Sony player was the only one in this price segment and 16GB memory to have real buttons and to be able to copy files directly without special software, so for me was no brainer.
Written by a customer while visiting sony.com
Customer Rating
5
My Only MP3 Player
on May 3, 2014
Posted by: JayF
I had 4 other Brand MP3 players. My first Sony was 4 years ago. It was so much easier to use in every way. The new NWZ-E385, is just a tad smaller. It has all the features I had on my old one.
Compact in size. A must right now. I spend Hours on a lawn mower here at home. I have a sleeve I put it in, and no need to worry about a button being pressed. Yes, I do use the "HOLD" button.
The button features are like you see on many other players, very easy/simple to use.
I don't look at the screen for any visuals that the player may use. I look to see what playlist or artist I am looking for, so I cannot offer any video feed back on that. Though, the screen is crystal clear. At my age, I that!
One issue I have. It may not have any thing to do with Sony. The jack plug in. I seem like any ear bug I plug into the unit, never seems to be a "tight" fit. The connection seems lose on the three styles I have here. That is, I lose sound or it becomes spotty/crackly in one or both, ear pieces. I wonder if I need to find a set of ear buds with a larger diameter jack plug. ( the end that goes in to the Sony)
Other than that, as long as I keep it in the sleeve, and my belt holder, it seems to give me the sound I enjoy.
All in all, Sony has made me a happy man with my music on a device that is simple, and always comes through for me.
Compact in size. A must right now. I spend Hours on a lawn mower here at home. I have a sleeve I put it in, and no need to worry about a button being pressed. Yes, I do use the "HOLD" button.
The button features are like you see on many other players, very easy/simple to use.
I don't look at the screen for any visuals that the player may use. I look to see what playlist or artist I am looking for, so I cannot offer any video feed back on that. Though, the screen is crystal clear. At my age, I that!
One issue I have. It may not have any thing to do with Sony. The jack plug in. I seem like any ear bug I plug into the unit, never seems to be a "tight" fit. The connection seems lose on the three styles I have here. That is, I lose sound or it becomes spotty/crackly in one or both, ear pieces. I wonder if I need to find a set of ear buds with a larger diameter jack plug. ( the end that goes in to the Sony)
Other than that, as long as I keep it in the sleeve, and my belt holder, it seems to give me the sound I enjoy.
All in all, Sony has made me a happy man with my music on a device that is simple, and always comes through for me.
Written by a customer while visiting sony.com
Customer Rating
4
just what I asked for
on May 8, 2014
Posted by: muzikman
Have older Sony mp3 players,and love them all. When I got the new one it took a little time to get used to the new controls but now it's second nature to me now. Great product!
Written by a customer while visiting sony.com
Customer Rating
5
on May 3, 2014
Posted by: uncai
Good sound out and good room on CPU.
Wish the batty would last longer.
Wish the batty would last longer.
Written by a customer while visiting sony.com
Customer Rating
1
Not worth it...
on May 9, 2014
Posted by: Xfan
No battery life, runs down even while not in use
big down grade from last model
Will not shut off , having tone reset all the time.
big down grade from last model
Will not shut off , having tone reset all the time.
Response from sony.comBy CarmelaJ, Sony, May 13, 2014
We appreciate you bringing this to our attention and would be more than happy to take a look at this further. Can you kindly drop us an email with your product details at SonySupportUSA@am.sony.com? Thanks!
Written by a customer while visiting sony.com