sony.com Customer Reviews Collected from sony.com
Sony - NWZ-E380 Series Walkman 16GB* Video MP3 Player - Black
Average Customer Rating:
3.2 out of 5
3.2
Open Ratings Snapshot
Rating breakdown 33 reviews
5 Stars
10
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
8
50%of customers recommend this product. 
(
5 out of 10
)
Customer Reviews for Sony - NWZ-E380 Series Walkman 16GB* Video MP3 Player - Black
Customer Rating
4 out of 5
4
Trusty but bug-gy!
on August 19, 2015
Posted by: Anonymous
It's my seventh Walkman device in 17 years and my third Sony Walkman media player. Although it's known and loved for it's portability and it's personality as a leader in portable audio, it has some bugs even though it's software is being refubrished in a kind from previous models. More specific:
1. Even all my music files have been formed in the iTunes software sometimes the album art cover doesn't display on the screen at all.
2. In greek characters it doesn't display letters with punctuation and the "final S" character (ς).
Plus I have to mention that radio station are being saved with ascending series, which is very useful.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Do not buy this MP3 player
on May 12, 2014
Posted by: CustomerinCA
I purchased this to replace the E464 model thinking that at the very least the software was the same. It wasn't. It is fine if you use the shuffle feature constantly but I use it to listen to multiple albums of one artist at a time. It won't even do that. What it does is stop at the end of the album and you have to start it back up to go to the next. Very inconvenient. Unless you have your songs tagged properly it will play out of song order on the album. AVOID THIS PLAYER!!! I'am figuring out how to return it.
Response from sony.comBy JoeySonyMay 13, 2014
Well that’s not what we like to hear. Let’s see how we can improve your experience. Please contact our support team via email at SonySupportUSA@am.sony.com so we could assist you.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Easy To Use
on July 27, 2014
Posted by: Hickster
An excellent MP3 player. Easy to set up, easy to download music, and very easy to use. The operating manual is easy to read and follow. For anyone looking for an MP3 player, this would be an excellent choice
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Not as good as 353
on December 3, 2014
Posted by: goodbuyseeker
I had the NWZ-E353 for about 3 years that I liked before the battery stopped keeping a charge. It has a non-replaceable battery so I knew it would eventually need replacing. I bought a 585 and it does not seem as intuitive. It is smaller and the multi-function buttons on the front are confusing; I liked the dedicated buttons on the side of the 353. The 585's screen is smaller. Worst, the 585 does not have a bookmark function which I used a lot in the 353.
No, I would not recommend this to a friend.
Response from sony.comBy JoffreySonySupportDecember 4, 2014
Hi goodbuyseeker,

Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Holding titles & exceptional shipping of MP3
on September 28, 2013
Posted by: bmck
Appreciate that the book I am listening to doesn't lose it's location when I am adding another book.
Also, Thank you for delivery of MP3 so quickly.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
DOESN'T INCLUDE VARIABLE PLAYBACK SPEED
on March 8, 2014
Posted by: summerby
None of Sony's Walkman MP3 players include variable playback speed or DPC.
Why on earth not?
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Not compatable with Rhapsody
on July 17, 2014
Posted by: SPDC1
I can see how you put a MP3 player on the market and its not compatible with MP3 sites.
I have Rhapsody an it did not work - needed to return it
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent value
on July 15, 2014
Posted by: Sharissa
I am very happy with this item. It is easy to use, is what I need for walking and exercising, and even more. I certainly didn't want to pay for an iPod, and it is way more than I need even if I could afford it. The sound is good, the size is very portable, and it is a great value for the price.
Written by a customer while visiting sony.com
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