webroot.com Customer Reviews Collected from webroot.com
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (1-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,937 reviews
5 Stars
2,798
4 Stars
450
3 Stars
236
2 Stars
112
1 Star
341
69%of customers recommend this product. 
(
448 out of 645
)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (1-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Simply better protection
on July 25, 2024
Posted by: SafeNHappy
I recently tried an introductory offer from a competing service after Webroot was no longer included in my Geek Squad subscription. I experienced multiple security threats in that time, including my Social Security number was spotted on the dark web for the first time ever. I have returned to Webroot Secure Anywhere Internet Security Complete and am relieved to report that I am, once again, threat free!
Response from webroot.comBy The Webroot TeamJuly 26, 2024
Thanks for the review! We're glad to see you're back to Webroot! We hope you continue to enjoy our protection!
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
Good coverage
on March 1, 2024
Posted by: Bles
I'm satisfied with the protection accorded with Webroot for five devices. Right now, it secures my desktop, chrome laptop, android phone.
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Works without daily monitoring.
on July 9, 2024
Posted by: DJ64
No viruses have crept through in the 6 years that I have used Webroot. So far, so good.
Response from webroot.comBy The Webroot TeamJuly 10, 2024
Thanks for the 5-star rating! We are glad that you are satisfied.
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
very satisfied with webroot
on June 14, 2024
Posted by: vertco
I have used Webroot secure anywhere for a number of years and have been satisfied particularly as scans are quick and it does not slow down my computer
Response from webroot.comBy The Webroot TeamJune 21, 2024
Thank you so much for the 5-star rating. We value your business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Effective without slowing down your computer
on October 8, 2021
Posted by: Isabelle
from Canada
Verified Purchase:Yes
Very easy to install and doesn't slow down my computer. So far, it works like a charm.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Software great - Customer Experience Poor
on November 29, 2022
Posted by: M Smith
from SC
Verified Purchase:Yes
Love the software - hate the process the company puts me through as a current customer.
First I do not get the rate I got when I signed on and they try to raise the rate highly at the end of the year. What that forces me to do is let my annual subscription run up and then start over. I'm not sure I will do this again as I will find another vendor that can provide the same and/or similar software experience without the hassle.
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityDecember 1, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Waste of Money
on August 19, 2025
Posted by: Boom Boom
from California
Gender:Male
Verified Purchase:Yes
I renewed my subscription and it won't work. I tried the help line and that was a waste. So I am without protection!
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
excellent security coverage
on May 16, 2026
Posted by: Anonymous
from Boerne, TX
Verified Purchase:Yes
Have used webroot for 10+ years, it's a great product that keeps watch of your computer safety without slowing it down.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
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