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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (1-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,598 reviews
5 Stars
2,554
4 Stars
399
3 Stars
219
2 Stars
100
1 Star
326
68%of customers recommend this product.
(
405 out of
595)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (1-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1
terrible can not tell if my cd code is an oh zero
on May 13, 2022
Posted by: Craig BIlls
from Willis tX
can not tell between zero and the letter oh. neither works.
No, I would not recommend this to a friend.
Response from webroot.comBy TylerM, Webroot, May 16, 2022
Hi Craig,
I'm sorry you are having issues reading your keycode. You can always copy-paste from the email as well. Those are usually zeros, but since you've mentioned that you've had problems entering the keycode, we're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
I'm sorry you are having issues reading your keycode. You can always copy-paste from the email as well. Those are usually zeros, but since you've mentioned that you've had problems entering the keycode, we're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
4
Increase in renewal
on May 21, 2022
Posted by: KAVS
from Dayton Ohio
We have been using Webroot for a very long time with great service, but the ($100 increase) in the yearly renewal has left us not able to renew our subscription.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Burner56
Verified Purchase:Yes
I called and already paid $47.99 and they they charged me and additional $79.99!!!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, October 3, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Allieq
from KcMo
Verified Purchase:Yes
Good product- but don’t recall getting a notice that my subscription had expired.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Peace of mind
on November 27, 2022
Posted by: Digital dummy
I only need this for my PC but I gave it 5 stars for the peace of mind I've felt since subscribing.
Written by a customer while visiting webroot.com
Customer Rating
1
not happy
on January 17, 2023
Posted by: db13
got renewed when I don't remember signing up for auto renew.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 23, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: scammedbywebroot
Verified Purchase:Yes
it doesn't work, where is my code? I need a code to renew. I paid, give me my code!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 23, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Dixon D
Verified Purchase:Yes
Webroot Internet Security was able to stop the many viruses that tried to invade my computer. I highly recommend using this internet security if you do a lot of browsing in the internet not knowing if you picked up any unknown viruses while searching websites on the internet.
Written by a customer while visiting webroot.com