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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (1-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,883 reviews
5 Stars
2,758
4 Stars
444
3 Stars
230
2 Stars
110
1 Star
341
69%of customers recommend this product.
(
442 out of
638)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (1-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Donkey in Texas
I have been using Webroot for a long time. Can’t remember when I started but know it’s been 10+ years.
I am using it on my Laptop, Phone, Pad
I am using it on my Laptop, Phone, Pad
Written by a customer while visiting webroot.com
Posted by: Joe Majewski
Gender:Male
Verified Purchase:Yes
I cannot remove the renew subscription notice from the Webroot screen when I pull up the app, even though it indicates over 300 days remaining. I this persists I will not renew in the future.
No, I would not recommend this to a friend.
Response from webroot.comBy Webroot Customer Support, November 24, 2025
Thank you for your review. You may just need to update your keycode in the Webroot software and warnings will stop.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: OGO4u
from Wellington,Ohio.
Gender:Male
Love webroot so easy to use and protect me very well add another year on my plan so feel safer longer.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: LCres
from Smyrna, TN
Gender:Female
Verified Purchase:Yes
With Webroot, I have never had to worry about hackers, malware, anything like that. This is a great product!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Been excellent for the past 20 years.
on January 27, 2025
Posted by: Branto
from East Yorkshire. U.K.
Gender:Male
Verified Purchase:Yes
Excellent product has kept my computer very safe for the past 20 years.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 31, 2025
Thank you for your feedback! We appreciate your Webroot subscription renewal and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: Gizzy
from Michigan
Gender:Male
Verified Purchase:Yes
Have had this for years. Never had a problem. Have never had a problem with my laptops ETC.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: Greg
My family is super happy with this purchase. It was easy to install. It runs and scans quietly, quickly and efficiently behind the scenes. Found and cleaned a few things that my previous secuirty software didnt. Highly recommended.
Written by a customer while visiting webroot.com
Customer Rating
2
Oversimplified Firewall
on September 11, 2019
Posted by: Mr Lakin
Based upon my current experience, the firewall is oversimplified. There does not appear to be an easy way to whitelist connections that are not tied to a specific application, such as when I am utilizing a command prompt to run a program to initiate a remote connection. There also doesn't appear to be a way to force a simple allow/prevent box for such situations.
I understand this is probably meant to prevent inexperienced users from encountering questions they do not know how to answer, but there should be an advanced path available for those that do and I've had to stop using Webroot because of this.
Written by a customer while visiting webroot.com