 |
Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Average Customer Rating:
2.8
Rating breakdown 61 reviews
5 Stars
20
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
25
46%of customers recommend this product.
(
27 out of
59)
Customer Reviews for Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Customer Rating
1
Cheaply made
on December 28, 2020
Posted by: Chef Daddy
Not worth the money. Plates are loose and not good at all.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 4, 2021
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Grill, Griddle, and Waffle Maker. I’m sorry to hear of the experience you're having with your waffle maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Don't even think about buying this shoddy product
on August 23, 2017
Posted by: Richard9876543210
The clips aren't strong enough to hold the plates. The waffle iron is difficult to open when the waffle is done. The finished waffle usually sticks to one of the plates and has to be clawed away from the other with a fork, destroying it. Sometimes BOTH sides stick and the waffle rips apart in the middle, with one half stuck to the top and the other half stuck to the bottom. It cooks unevenly, with, say, the left side dark and right side very light. That's because the heating rings tilt and can't be made to stay horizontal. Most inferior product I have ever bought!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 25, 2017
Thank you for offering your feedback regarding your Black+Decker G48TD. I’m sorry to hear about the trouble you’ve experienced with your waffle plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Poor quality of the "non stick" surface
on April 28, 2018
Posted by: Ben2105
from California, USA
Gender:Male
I too have the same problem with the non stick coating coming off. I get little black specks in the waffles that I have to pick out. Unfortunately I have to throw some out instead of feeding them to my kids. Too bad, like others have commented on, definitely not like the Black and Decker quality of years past.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 30, 2018
Thank you for sharing your feedback regarding your Black+Decker Waffle Maker. I’m sorry to hear about the trouble you’ve experienced with your waffle plates. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I've sent from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Plates loose coating
on December 30, 2018
Posted by: Reed
from St Louis, MO
Gender:Male
[This review was collected as part of a promotion.] I bought this product because it makes American style waffles (not Belgian). After about 2 years the nonstick coating began coming off on the waffles. Just little bits at a time. For the last few years now the coating that remains has been fine and I use no-stick spray and the waffles come out of the waffler just fine.
I was surprised to see how many people experienced the same problem with the plates of the coating coming off. Also if I don't use no-stick spray the waffles stick to the waffle plates as many have said.
Are replacement plates available and are they better made? How much are they?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 4, 2019
Thank you for offering your feedback regarding your Black+Decker G48TD. I'm sorry to hear about the trouble you've experienced with your waffle plates. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can go over some options with you that I believe could improve your experience. I look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Old fashioned waffle texture!
on September 23, 2020
Posted by: MyNicknameisMargo
from North Olympic Peninsula
I made waffles this morning for my family, and we loved the close spacing of the waffle indents! I used almost completely your recipe for waffle batter in your instruction book.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Ruben Sandwich
on November 24, 2020
Posted by: Micosay
from Overland Park, Ks
Gender:Male
I unboxed, registered, washed, oiled, preheated and cooked a ruben sandwich to perfection. Cooking time was 4 minutes on medium heat. I can't wait for breakfast!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
plates don't stay in place clips don't hold secure
on December 28, 2020
Posted by: not happy me
from New Jersey
Gender:Male
Got as a gift not happy with the plates falling out when you open it to remoe what your cooking
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 4, 2021
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Grill, Griddle, and Waffle Maker. I’m sorry to hear of the experience you're having with the plates. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Amanda S
from Boyd, Texas
Gender:Female
Verified Purchase:Yes
I have mixed emotions about this product. The plates move around and are very loose. The griddle part does not cook very well. I tried to make pancakes and it took over 20 minutes and they did not taste very good, almost like they were still undercooked. I did let it heat up for the proper amount of time. Once the waffles are done, they taste great; however I have to flip them over half way through so the back can get cooked all the way, because it does not cook evenly at all. The front gets done before the back and the top on front and back does not cook well at all. All in all I love the taste of the waffles, but am disappointed and sorry I paid so much for something that really doesn't work that well. If I still had the box and had only used it once, I would probably be returning this product, if it were possible.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, February 10, 2021
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Grill, Griddle, and Waffle Maker. I’m sorry to hear of the experience you're having with your waffle maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com