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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Average Customer Rating:
2.8
Rating breakdown 61 reviews
5 Stars
20
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
25
46%of customers recommend this product.
(
27 out of
59)
Customer Reviews for Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Posted by: Dana
from Keller, TX, United States
Gender:Male
Verified Purchase:Yes
I have had one of these for almost 40 years. We use it extensively and could not live without one. Our last one quit on me suddenly, so I was relieved to still be able to buy this one. I should have bought a couple to ensure I would have one for life !
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Nice n Easy
on August 28, 2014
Posted by: Richie
from Cleveland, OH, USA
Gender:Male
Took this to a resort to save some money on food. Boy, did we ever.
This machine made perfect waffles on the very first time (using instant pancake mix, even!).
Then we used it to make pizza pockets (some bread, squirt pizza sauce, bag of pepperoni, and cheese).
Finally, we flipped the cooking plates to make some pressed panini-style sandwiches and grilled cheeses.
The removable plates make clean-up a cinch.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Big Disappointment!
on May 10, 2021
Posted by: GypsyDave
from Milwaukee, WI
Gender:Male
I have enjoyed my original Toastmaster Waffle Iron for years, but it was time for a new Waffle Maker. The Black & Decker model G48TD looked like the perfect replacement. Unfortunately, this was not the case. My new Waffle Maker is a low cost copy of the original with many concerns. The top and bottom plates did not match up because the frame was twisted. I had to bend it back into alignment. When opening the Waffle Maker it would tip backwards, so the batter flowed off the back side of the grid plate. I used shims to adjust the rear support 1/16" to correct this problem. The non-stick surface had only one small nick as it came out of the box. After oiling the non stick surface with a soft brush and using a paper towel to wipe off any excess oil there now are multiple places where the non stick coating has come off. Finally, the control knob for selecting the heat setting is very flimsy and seems as if it will not last very long before breaking. Big Disappointment!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 10, 2021
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Grill - Griddle - Waffle Maker. I’m sorry to hear of the experience you've had with your waffle maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
waffle iron/grill
on July 18, 2014
Posted by: alff
from Sandy, UT, USA
Gender:Female
this is the poorest piece of cooking equipment I have ever seen. From the beginning, after following the instructions, it stuck and the waffle plates fell off. I would never buy another black & decker product or take it if it was given to me.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Waffles stick to plates
on May 19, 2019
Posted by: 0000
from Denver
Gender:Female
I have had the same problem with the waffles sticking to the plates as have several others. It would be helpful to be able to replace the plates, but I have not found any. Such a waste to have to throw away the whole appliance.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 20, 2019
Thank you for offering your feedback regarding your Black+Decker G48TD. I'm sorry to hear about the trouble you've experienced with your waffle plates. The waffle plates are typically available as replaceable parts, and I'd be happy to assist you with replacing your plates. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Regular waffle maker as opposed to Belgium one.
on November 4, 2021
Posted by: penelope54
from Arkansas
Gender:Female
I purchased this waffle maker in another town or I would take it back. After getting it home, I washed and oiled as should. When trying to put grids back in the bottom plate would not go back in. Seemed a little warped and the clip on the bottom would not hold in. (they were aligned) The grids were also loose. I finally did get the bottom grid to stay in. (just barely) Made the waffles and the front ones came out done but the back two were not cooked enough. If I leave the waffles in long enough for the back ones to cook, the front ones burn. I wouldn't recommend this waffle maker and am really disappointed since can't find another "regular" waffle maker anywhere.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, November 4, 2021
Thank you for providing your feedback regarding your Black+Decker 3-in-1 Grill-Griddle-Waffle Maker. I'm sorry to hear of the difficulties you're having with waffle maker. However, I'm happy to advise you that we have released a new waffle maker to ship out to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42168312 so that I may better assist you. We look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
poorly made
on January 29, 2015
Posted by: rhubarb2bake
from West Branch, MI 48661, USA
Gender:Female
Love my Mom's old Broil King that was this style so I ordered one. Before I ever used it I noticed that the plates fall out every couple times I opened it, the plates fall out. They don't seem to fit very well either. Returned without ever using. Too bad, in theory it's a great idea.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Poorly made.
on January 9, 2011
Posted by: Rippedoff
from Oak Park, IL
Gender:Female
The first grill/griddle/wafflemaker I got did not heat properly and left waffles and pancakes raw inside after 15 minutes of cooking. Cooking plates did not seat properly in grid clips and notches, causing one of them to pop out. The non-stick coating was scratched. I got a replacement. The replacement has the same problem with the cooking plates, in addition to which the back hinge is loose, causing the top to slide all over the bottom and causing the top to overhang the bottom by 3/8 to 1/4". The top also does not sit level on the bottom, so one corner is raised higher than the rest. This second unit also fails to cook waffles properly; they come out half burnt and half raw after 15 minuites' cooking time. But the instruction manual says "cooking time is 3 to 5 minutes"!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com