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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Average Customer Rating:
2.8
Rating breakdown 61 reviews
5 Stars
20
4 Stars
5
3 Stars
3
2 Stars
8
1 Star
25
46%of customers recommend this product.
(
27 out of
59)
Customer Reviews for Black & Decker - 3-in-1 Grill, Griddle and Waffle Maker - Black
Customer Rating
1
Griddle pops off
on January 8, 2023
Posted by: Judah
from Nebraska
Gender:Female
Used for first time and griddle won’t stay attached. Grrrr
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 10, 2023
Thank you for offering your feedback regarding your Black+Decker 3-in-1 Grill - Griddle - Waffle Maker. I’m sorry to hear of the difficulties you're having with your waffle maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email that was sent to you from applicaconsumeraffairs@brandprotectplus.com so we can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Impressive results for the money
on March 7, 2011
Posted by: Bob
from Upstate, NY
Gender:Male
The appearance, construction and overall performance of this product is quite impressive for its most reasonable price tag. My original intent was to shop for a replacement waffle maker and I spotted this combo in a restaurant supply store. Its compactness, convenient control panel location, removable/reversible cooking surfaces and the 2-year warranty were features that immediately prompted me to give it a try.
After 1 month of Sunday waffles, I'm quite pleased with this product's consistent results. The timer light is quite accurate for basic waffle recipes, but cooking times are slightly a bit longer if egg whites are used in the recipe. After trying both recipe versions, results were a nice even baked crispy outside and a tender inside, with no messy batter overflow. Also, this is the first waffle iron I've ever used that has "true" non-stick grids.
I was equally impressed with the results in making grilled cheese and Reuben sandwiches. The pressure from the lid allows an even melting of the cheeses and a nice golden toasting on the bread. Best of all, cleanup was a cinch with the removable cooking surfaces.
The only "cons" I have about the 3-in-1 is that there is no cord wrap or any place to attach it for storage. Also, there is no grease cup furnished for use at the end of the reservoir. You just have to be careful that the container you use is not plastic, that will melt from the hot grease -- Universally, I still give this B & D product a 5 star for all of its other nice features!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Love it - but...
on September 19, 2011
Posted by: Gypsy Jane
I love the griddle. It's not the first one I've had. This one I've had for 10 years. However - after 10 years the non-stick coating started flaking on one of the plates. I tried to find a replacement plate and online parts doesn't have it. I called and they did, but it would cost 2/3 the cost of a new griddle. I will use the flaky plate, but I am disappointed. The product itself, though - that's wonderful, versatile, compact, and one of my favorite appliances.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
This is easy to use , easy to clean & compact.
on December 4, 2011
Posted by: mommyout
from nc
Gender:Female
We use this every week. My husband make waffles and it is so easy to wipe clean.The griddle makes grill cheese well also. It was a yardsale find but worth this price. Other cheaper brands are a waste. You try them and they makes a mess. The light on this one lets you know when it is ready to cook and the waffle is done.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
best ever
on January 18, 2012
Posted by: Dave
from Northern Minnesota
Gender:Male
easy to use.cleanup is a snap.will buy a second one for the camper
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Keep Looking
on February 11, 2012
Posted by: ingrid98684
I wanted to love this waffle iron/griddle combo....but I'm ready to chuck it out the door and into the yard.
First of all....to me, "nonstick" means food should not stick. Food DOES stick (see my photo). Per the instructions, I have "conditioned" the supposedly nonstick surface with oil, to no avail. My waffles stick every time. I've added more oil to my waffle mix....waffles still stick. And when I say stick, I mean, they rip in half, one half on top, the other on the bottom, and have to be chiseled out once everything has cooled down.
Second, the griddle gets so hot that the shortening we use bakes onto it permanently, making the surface tacky and gross. Even multiple trips through the dishwasher have failed to remove this residue.
Third, this thing gets scary hot. While attempting to open it without ripping the waffle, your fingers get burned by the steam that escapes. And, you can't touch anything but the top and bottom handles, which makes it difficult to PRY it open (yes, I have to PRY IT OPEN, sometimes using a knife tip for leverage.)
This device is a colossal failure....keep looking.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Keep Looking
on February 13, 2012
Posted by: ingrid98684
from Vancouver, WA
Product does not work for us...would return if possible. Waffles stick and will not come out, despite "seasoning" per the guidelines. Have to use a knife to pry it open, which results in waffles ripping.....see photo.
Griddle side gets so hot, the oil we use to "season" it burns on and will not come off, leaving the surface tacky to the touch and gross. Multiple trips through the dishwasher cannot remove this residue. Would not recommend this product and ours is headed for the Goodwill. Keep looking.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
gotta have it helper for breakfast lunch or dinner
on March 11, 2012
Posted by: hercooksalot
from West Virginia
Gender:Female
I was so excited to find this product online and immediately placed the order! My family has enjoyed a long term appreciation for this specific waffle griddle grill product having had 2 others over the past 15 years or longer. Its versatility of use in one product plus easy clean-up and storage makes it an ultimate must have for any cook and even the smallest of kitchen including a dorm room or RV. Great gift for anyone, especially yourself!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com