lg.com Customer Reviews Collected from lg.com
LG - SteamWasher 4.0 Cu. Ft. 9-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 298 reviews
5 Stars
247
4 Stars
32
3 Stars
5
2 Stars
6
1 Star
8
94%of customers recommend this product. 
(
273 out of 291
)
Customer Reviews for LG - SteamWasher 4.0 Cu. Ft. 9-Cycle Ultralarge-Capacity High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
4 out of 5
4
The machine meets our expectation and we are very
on July 3, 2018
Posted by: Smookie
from Otsego, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always had a front loader washing machine. When it came time to replace we tried a top loader( another brand) and were very unhappy with it due to noise factor and wash style. Replaced it with this LG model front loader and now all is well in the household. No noise, great tumbling action and low water use.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on July 18, 2018
Posted by: Hap3py
from Thorntown IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new washer it works so good. It is quiet and quick
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great machine
on August 7, 2018
Posted by: Ssilk12001
Verified Purchase:Yes
[This review was collected as part of a promotion.] Capacity is great, controls are easy to use and look awesome. Cleanest my laundry has ever been!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A real testament to a hard working, technological.
on August 29, 2019
Posted by: Inkie
from University Place, Washington
[This review was collected as part of a promotion.] This is the little washer that keeps washing and washing and washing.....never ever any issues or trouble.
We bought this from Lowe's and they delivered and installed.
We have owned other front loaders and this is the allstar. We've used every wash option and all are magnificent.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
6.5 years, going strong!
on November 29, 2020
Posted by: rocket29
from Toledo, OH
[This review was collected as part of a promotion.] I’ve loved this washer for the 6.5 years and 3 houses that it’s been through. Very reliable, sometimes the pump is a little rattley but I’ll take that for the reliability. Almost always balances itself out well. Wash cycles are long but clothes are always clean! Very efficient. No complaints. Will buy LG again
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features!
on October 26, 2021
Posted by: Jaybird 1969
from Chula Vista, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought and love the size of this washer. It was about the same price as other washers similar features.
Pros: Style/Design, Features/Settings, Performance, Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Done in only 8 years
on December 19, 2022
Posted by: Logan0119
from Roebling NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Control panel caught on fire at only 8 years old. An expensive machine that should have lasted longer than that. Im very fortunate I was home because it would have burned my home down.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
1 out of 5
1
Response from lg.comBy JaNika WileySocial MediaDecember 21, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Lots of features but would not recommend buying
on April 7, 2023
Posted by: Honest Guy
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shock observers all three failed within fist five years. No alarm to inform of this failure. Weight load Spring broke a year after to discover why it was so loud. Also the filter is so low to the ground to clean it’s almost always a messy task.
Quality
2 out of 5
2
Features
5 out of 5
5
Value
3 out of 5
3
Response from lg.comBy Bryan James TanjuakioLG Social MediaApril 9, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
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