[This review was collected as part of a promotion.] Always had a front loader washing machine. When it came time to replace we tried a top loader( another brand) and were very unhappy with it due to noise factor and wash style. Replaced it with this LG model front loader and now all is well in the household. No noise, great tumbling action and low water use.
[This review was collected as part of a promotion.] Capacity is great, controls are easy to use and look awesome. Cleanest my laundry has ever been!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
A real testament to a hard working, technological.
on August 29, 2019
Posted by: Inkie
from University Place, Washington
[This review was collected as part of a promotion.] This is the little washer that keeps washing and washing and washing.....never ever any issues or trouble. We bought this from Lowe's and they delivered and installed. We have owned other front loaders and this is the allstar. We've used every wash option and all are magnificent.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
6.5 years, going strong!
on November 29, 2020
Posted by: rocket29
from Toledo, OH
[This review was collected as part of a promotion.] I’ve loved this washer for the 6.5 years and 3 houses that it’s been through. Very reliable, sometimes the pump is a little rattley but I’ll take that for the reliability. Almost always balances itself out well. Wash cycles are long but clothes are always clean! Very efficient. No complaints. Will buy LG again
[This review was collected as part of a promotion.] Bought and love the size of this washer. It was about the same price as other washers similar features.
[This review was collected as part of a promotion.] Control panel caught on fire at only 8 years old. An expensive machine that should have lasted longer than that. Im very fortunate I was home because it would have burned my home down.
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 21, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] The shock observers all three failed within fist five years. No alarm to inform of this failure. Weight load Spring broke a year after to discover why it was so loud. Also the filter is so low to the ground to clean it’s almost always a messy task.
Quality
2
Features
5
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 9, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.