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Customer Reviews Collected from webroot.com |
Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,123 reviews
5 Stars
2,205
4 Stars
338
3 Stars
194
2 Stars
86
1 Star
300
65%of customers recommend this product.
(
327 out of
500)
Customer Reviews for Webroot Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Sunshine 5
from Texas
Gender:Female
Verified Purchase:Yes
I’ve used it for years with automatic installation. However this renewal it did not install even with my help. I think that Microsoft has installed a security system. I would like to have a refund from Webroot if all possible.
Quality
5
Value
5
Response from webroot.comBy Webroot Customer Support, May 17, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations. To address any installation issues, please visit our support resources at https://answers.webroot.com.
In case you need to initiate a refund request, please visit our website at https://www.webroot.com/us/en/online-refund. You will be required to provide your 10-digit invoice code number, which should start with either E, C or R, as well as the total amount you are requesting for refund. This information can be found on your receipt
We appreciate your patience and look forward to assisting you.
In case you need to initiate a refund request, please visit our website at https://www.webroot.com/us/en/online-refund. You will be required to provide your 10-digit invoice code number, which should start with either E, C or R, as well as the total amount you are requesting for refund. This information can be found on your receipt
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Albertster
Purchased Webroot Antivirus and Internet Security and couldn’t be happier. Thus is cloud based so frees up my computer space. Provides me with constant updates
Written by a customer while visiting webroot.com
Customer Rating
5
So User Friendly
on September 7, 2017
Posted by: Cork
I love this product. Having had other anti-virus products previously, they pale in comparison with the security and ease of using Webroot.
Written by a customer while visiting webroot.com
Customer Rating
5
Internet Security Complete
on September 7, 2017
Posted by: Cash
Webroot is super awesome!! I have been using webroot for 6 years and I so much appreciate their great service
Written by a customer while visiting webroot.com
Customer Rating
5
Secure everywhere!
on September 8, 2017
Posted by: Rogue2
Fast smooth works quietly in the background does not cause any CPU latency due to program downloads or scans. The Best on the street
Written by a customer while visiting webroot.com
Customer Rating
5
ease of use
on September 10, 2017
Posted by: mook
great protection for a great price...been using it for a number of years, and have always been completely satified...
Written by a customer while visiting webroot.com
Customer Rating
4
Good PC Security
on September 12, 2017
Posted by: Customer
Good product, but on the expensive side. Had a problem with the renewal process, which still needs to be fixed.
Written by a customer while visiting webroot.com
Posted by: Sammy
Not a techie, but need to be certain that my computer is protected. This product is very easy to install and I am confident with the coverage & protection I am receiving!
Written by a customer while visiting webroot.com