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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,282 reviews
5 Stars
2,321
4 Stars
364
3 Stars
201
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
355 out of
531)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5
Solid
on September 14, 2017
Posted by: Thomas
Helps protect my wife's laptop during her Facebook activities. Keeps me running smoothly with Windows 10.
Written by a customer while visiting webroot.com
Customer Rating
5
Probabley the BEST on the market today
on September 15, 2017
Posted by: Bill
Have always been more than satisfied w/ this product and the support I have received. If I knew of one better...., I'd have it.
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on September 16, 2017
Posted by: Rocky
This great product gives my computer 24/7 protection. It is Americas primero internet security soft wear. I have been using it on my #1 computer for more than 10 years. Now I have a 2nd desk top and it has been down loaded into it.
Written by a customer while visiting webroot.com
Posted by: BoltFan4Evr
I made the switch to Webroot a couple of years ago. I love it.
It is fast, not a memory hog, and reliable.
It is fast, not a memory hog, and reliable.
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot Security
on September 21, 2017
Posted by: Eric
I'm very happy with the product, except for one area. We use it on PCs and Android phones, and when I resubscribed, the only way I found to update the keycode was to uninstall and reinstall the app on the phone. On the PC it was very simple, I merely popped the new keycode in the appropriate field, and was done, but it's much more difficult on the Android phone. You should make it as easy to update and inputting the new keycode in the account section.
Response from webroot.comBy Josh P., Online, September 29, 2017
Thanks for the feedback, Eric.
To activate a new keycode on your Mobile Device:
To apply your new keycode to your Android or Kindle device, please follow the instructions below:
1. Open the Webroot Antivirus app on your device.
2. Press the Menu button on your device.
3. In the menu that pops up, tap Register.
4. Tap Activate to enter your new keycode.
5. Enter your new keycode and tap OK.
Let us know if we can help with anything else: SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
To activate a new keycode on your Mobile Device:
To apply your new keycode to your Android or Kindle device, please follow the instructions below:
1. Open the Webroot Antivirus app on your device.
2. Press the Menu button on your device.
3. In the menu that pops up, tap Register.
4. Tap Activate to enter your new keycode.
5. Enter your new keycode and tap OK.
Let us know if we can help with anything else: SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Posted by: jeraljoa
I have been using Webroot since 1998 and it has only improved since.
Written by a customer while visiting webroot.com
Customer Rating
2
Mobile Devices/phone apps
on October 10, 2017
Posted by: MJBO
This product appears to work with an Android mobile device, but not with iPhone 7plus IOS 11 device. Works well with Mac pro book and desktop.
Response from webroot.comBy Josh P., Online, October 12, 2017
Let our Customer Support Team help! Feel free to contact them at your convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Posted by: Mark
Webroot is Secure Anywhere is a great product. It is so fast and uses very little resources, you would never know it is running in the background. Your red and yellow competitors really slowed things down.
Written by a customer while visiting webroot.com