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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,638 reviews
5 Stars
2,588
4 Stars
403
3 Stars
220
2 Stars
101
1 Star
326
68%of customers recommend this product.
(
410 out of
600)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
4
Provides Peace of Mind... (for the most part)
on January 5, 2020
Posted by: teejerman
Seems to be a competent program, but does occasionally give false positives and prevents some downloads that are actually safe seemingly without the ability to override. No choices to contain, delete, or ok whatever it finds and removes. It is fast and doesn't overload system resources, but could be more user intuitive and friendly...
Response from webroot.comBy Community, January 10, 2020
I'm sorry to hear you're having some issues with false-positives. You do have the capability of whitelisting certain files, websites. Additionally, if this is not working and "good" files are still being blocked, you can contact our support team so that they can modify our threat-detection: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
multi webroot
on January 5, 2020
Posted by: bear55
I have multi webroot and I think I ordered some before one expired and I get msg to renew??
Response from webroot.comBy Community, January 10, 2020
If you're getting a renewal message even though your subscription is active, you should contact our support team: https://www.webroot.com/us/en/support/home-contact
They'll be able to help you fix this issue!
They'll be able to help you fix this issue!
Written by a customer while visiting webroot.com
Customer Rating
5
Perfect
on January 6, 2020
Posted by: Pistolero
Runs without demands. Nice additional features. Love the relationship with LastPass. Like the airbag don’t know how effective until something goes wrong but all indications are that this does the job.
Response from webroot.comBy Community, January 10, 2020
Thanks so much for the review! Yeah, our relationship with LastPass is very convenient - we love password management!
Written by a customer while visiting webroot.com
Customer Rating
5
Fast and Hidden
on January 18, 2020
Posted by: Gotorah5
I have used Webroot Complete for a number of years and have never had and problem with it nor have I had anything escape through it. It is so unobtrusive it is easy to forget it is even there until some unrecognized program tries to get access.
Written by a customer while visiting webroot.com
Customer Rating
5
The best AV I have ever used
on January 22, 2020
Posted by: Thorne
The demand on cpu is very low, great utilities are enclosed as part of the program.
Response from webroot.comBy Community, February 7, 2020
Webroot takes great pride in being a lightweight option for antivirus. Glad you've found that to be true! Thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
New User
on January 23, 2020
Posted by: Rodd
Although I have only been using Webroot for a couple months, I am very pleased with the program. It seems to be catching all viruses and other malware and the program is very easy to use.
Response from webroot.comBy Community, February 7, 2020
Glad you're finding Webroot to be easy and effective! Thanks so much for the positive review
Written by a customer while visiting webroot.com
Customer Rating
5
Peace of mind
on January 25, 2020
Posted by: jrohio
This product is insurance against the outside world and piece of mind so you can focus on what you need to get done.
Response from webroot.comBy Community, February 7, 2020
No need to worry about viruses and malware if you're protected with Webroot! Stay focused on the important stuff! Thanks so much for your review.
Written by a customer while visiting webroot.com
Customer Rating
5
I trust it anywhere and everywhere
on January 26, 2020
Posted by: Lagman
I’ve had this product installed on all my equipment. Laptop, phones and tablet. Their 5 device plan is a huge benefit to us that we can see and control all on on app or site. I recommended to friends who finds it not only safe and secure but easy to use. Installation is a breeze. Renewals are competitive and Webroot give plenty of advance notice of renewing. RIP Kobe!
Response from webroot.comBy Community, February 7, 2020
Glad you've been finding Webroot effective for securing all of your devices! Thanks so much for the descriptive and positive review!
Written by a customer while visiting webroot.com