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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,321 reviews
5 Stars
2,352
4 Stars
367
3 Stars
204
2 Stars
92
1 Star
306
67%of customers recommend this product.
(
364 out of
541)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
5
Really great PC protection
on March 27, 2020
Posted by: Friend
I have had Webroot for several years, and I feel that I have great protection on my computers from the threats to electronic devices that are so prevalent in today's world. I am grateful to have Webroot and their knowledgeable technicians in my corner.
Response from webroot.comBy Community, April 6, 2020
Wow, I'm glad you feel so safe with Webroot! You've joined a trustworthy team, my friend! Thanks for the review.
Written by a customer while visiting webroot.com
Customer Rating
5
the best
on March 28, 2020
Posted by: 0o0o0
I have never had any type of issues when using webroot simply put they are the best!
Response from webroot.comBy Community, April 6, 2020
Glad to hear that you feel so strongly! We appreciate your review!
Written by a customer while visiting webroot.com
Customer Rating
4
Safe & Secure
on April 18, 2020
Posted by: Satch
So far so good. My computer hasn't been infected with any viruses (or malware, etc.), even when I visit sketchy websites. Webroot is always on alert, of any possible danger, while operating silently in the background.
Response from webroot.comBy Community, April 21, 2020
I'm glad to hear you've been safer since using Webroot! Please keep in mind that you should still exercise caution when it comes to visiting sketchy URL's! Webroot is very effective at blocking malicious websites and stopping malware but your online behavior is still a crucial part of staying safe.
Written by a customer while visiting webroot.com
Customer Rating
4
Fast scans on Windows
on April 21, 2020
Posted by: Timcu
Webroot is very quick to scan for viruses in Windows. It is very slow on Mac but then I haven't seen any antivirus software which is fast on Mac. The online management tools are clumsy. I can see all the pcs I have protected but I can't see which licence key I used for each or when they expire without going into each on individually. When I buy a new licence, once it added on to existing licence but usually it starts from purchase date making it pointless to purchase before previous expiry. New purchases are much cheaper than renewals. I get way too many renewal reminders in the months leading up to the end of the licence. I am thinking of just using Windows Defender so I can avoid the renewal reminders.
Response from webroot.comBy Community, April 24, 2020
I'm glad that you're -mostly- having a good experience with Webroot. I think you have some really good feedback here regarding the renewal process. One thing you can do is purchase the license whenever you want and then wait to activate it. The new license doesn't start counting down until you put it into your account section of the Webroot console. Hope that helps!
Written by a customer while visiting webroot.com
Customer Rating
5
Works great as advertised
on September 13, 2020
Posted by: Rodg
from Prescott Valley, Az
Gender:Male
The best part about Webroot is that it works perfectly on my Windows Vista, Win-7, Win-8.1 and Win-10. I still mostly use Win-vista as I have less trouble with it and it has Win-Mail which does not come with Win-7 or Win-10. When surfing web sites, RED is bad, GREEN is safe.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Community, September 18, 2020
You've got that right - thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
3
Couldn't use it on my iphone
on October 26, 2020
Posted by: Mauinokaoi
from Henderson, NV
Gender:Female
I've had Webroot for several years now. One year I could add on my phones. I could not do it no matter what I tried. It was so frustrating.
I would recommend this to a friend!
Quality
3
Value
3
Response from webroot.comBy Community, October 27, 2020
Please reach out to support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Great Features
on October 30, 2020
Posted by: Anonymous
from Ocala, FL and Minnesota
I really like Webroot, however, I bought a 2 year plan last August 4, 2020 and you are asking me to renew? I am confused!!!!
Response from webroot.comBy Community, November 4, 2020
Thanks for reaching out to us. Please contact our Consumer Sales Team at your earliest convenience so they can assist with your product renewal or answer any related questions. Call us at: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: wr-customersales@opentext.com
Written by a customer while visiting webroot.com
Customer Rating
4
Great Product, however
on November 8, 2020
Posted by: Anonymous
from Tampa, FL
Gender:Male
Love the confidence of having a quality program like Webroot but sure would like to cut out the renewal notification which has been popping up for months.
I would recommend this to a friend!
Quality
5
Value
3
Response from webroot.comBy Community, November 9, 2020
Please reach out to Webroot support to get rid of the renewal notification: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com