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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,312 reviews
5 Stars
2,347
4 Stars
367
3 Stars
202
2 Stars
90
1 Star
306
67%of customers recommend this product.
(
362 out of
538)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Customer Rating
1
Disappointing experience with renewal subscription
on October 4, 2021
Posted by: StefS
from Denver, CO
Gender:Female
Verified Purchase:Yes
Install for renewal didn't work and tech support didn't resolve the matter. Call/hold time to wait for customer care support was too long which ended up being transferred from a sales guy with a lousy tone and attitude, so I hung up and ended up filing a refund on the Webroot website. I had a subscription for the past 2 years and was satisfied but this time around was disappointing so I subscribed to a different security product.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot Secure Anywhere
on October 5, 2021
Posted by: Mr Snake
from UK
Gender:Male
Jumped to Webroot Secure Anywhere 5 device package 6 or 7 years ago keeps whole family safe never had issue put this on every customers machines as standard now not had a single issue of complaint does slow you machine at all like most other packages in the marketplace
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Customer Rating
5
Excellent Product
on October 5, 2021
Posted by: dodgypt
from UK
Gender:Male
Jumped to Webroot Secure Anywhere 5 device package 6 or 7 years ago keeps whole family safe never had issue put this on every customers machines as standard now not had a single issue of complaint doesn't slow your machine at all like most other packages in the marketplace !!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Comfortable
on October 8, 2021
Posted by: tall, skinny, and bald
from Florida
Gender:Male
Works for me. In the past, I've used McAfee, Kaspersky, and Norton. Switched to Webroot per Best Buy.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Great security in the world
on October 12, 2021
Posted by: Tustinhackersdun
from Tustin,California
Gender:Male
In dealing with a hacker who lives above me and they often attempt to mirror my screen I love how it blocks them out 2425 San simon street Tustin California 92782 #314
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Works for me.
on October 12, 2021
Posted by: D123
I haven't had any problems, so We root must be working. No complaints.
Written by a customer while visiting webroot.com
Posted by: Average guy
from Idaho
Gender:Male
Verified Purchase:Yes
I already had a subscription but was unable to alter the auto renew feature or the payment method before the time cutoff for the auto renew to be charged. There is nobody available to help with this on the weekend. I could not find any place online in my profile to change my credit card number. I ended up getting two subscriptions going at the same time which is still causing my computers to be confused. I am surprised and disappointed that there is no option to NOT have my subscription automatically renewed. It makes me feel like I'm being forced to buy. Next time I will call in advance to take care of business on my terms.
Quality
3
Value
4
Written by a customer while visiting webroot.com
Posted by: Kristy
Verified Purchase:Yes
It doesn’t work well on apple products like iPhones and iPads for security, and doesn’t allow me to use the browser on my phone or tablet. Works great on my computer!
I would recommend this to a friend!
Written by a customer while visiting webroot.com