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Customer Reviews Collected from webroot.com |
Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Average Customer Rating:
4.3
Rating breakdown 3,638 reviews
5 Stars
2,588
4 Stars
403
3 Stars
220
2 Stars
101
1 Star
326
68%of customers recommend this product.
(
410 out of
600)
Customer Reviews for Webroot - Internet Security Complete with Antivirus Protection 2019 (10-Devices) (2-Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]
Posted by: Average guy
from Idaho
Gender:Male
Verified Purchase:Yes
I already had a subscription but was unable to alter the auto renew feature or the payment method before the time cutoff for the auto renew to be charged. There is nobody available to help with this on the weekend. I could not find any place online in my profile to change my credit card number. I ended up getting two subscriptions going at the same time which is still causing my computers to be confused. I am surprised and disappointed that there is no option to NOT have my subscription automatically renewed. It makes me feel like I'm being forced to buy. Next time I will call in advance to take care of business on my terms.
Quality
3
Value
4
Written by a customer while visiting webroot.com
Posted by: Kristy
Verified Purchase:Yes
It doesn’t work well on apple products like iPhones and iPads for security, and doesn’t allow me to use the browser on my phone or tablet. Works great on my computer!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: bad experience
from Ohio
Gender:Female
Verified Purchase:Yes
I purchased the webroot still have not got it working. Went on line to geek squad paid for them to check and correct the plan that still say I am not covered. To date still nothing. Continue get "disconnected" when I try. Very disappointed, as I was a geek squad costomer for years. Cannot afford them now as they have priced me out of keeping the contract.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: JaguarMan
Verified Purchase:Yes
Mucho Buenisimo ...Que rico ! No cambiar nada mas por otra...Webroot es #1 !
Written by a customer while visiting webroot.com
Customer Rating
5
The protection this computer needed.
on October 17, 2021
Posted by: UtherBruther
I hope this is the last protection plan I'll need.
Written by a customer while visiting webroot.com
Posted by: Ahorton
from New York city
Gender:Male
Verified Purchase:Yes
A little difficult to set up I keep getting sent back to setup, overall it is still good, I'm a repeat user, never had this problem before.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Posted by: Kimba
Verified Purchase:Yes
I love this awesome Antivirus. It's easy, affordable and super effective. Customer service is wonderful and happens to be based in the U.S.A. Yes, if necessary, you can get a hold of a real person.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Basref
from Maine
Gender:Male
Verified Purchase:Yes
I have used webroot before and have never had a problem with my computer or phones.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com